Business Systems Support Analyst

The Business Systems Support Analyst serves as a liaison between the Accounting team and IT, focusing on the support, maintenance, and improvement of business systems. This role ensures that systems operate effectively, business needs are met, and processes are streamlined for greater efficiency. The Analyst will troubleshoot issues, provide user support, document processes, and partner with stakeholders to implement enhancements that align with LERETA’s goals.

Key Responsibilities:

• Provides advanced support for Accounting systems, troubleshooting and resolving issues that impact daily operations
• Trains and assists end-users to ensure they can effectively utilize systems and tools
• Evaluates business requirements and translate them into system updates or enhancements
• Acts as a bridge between Accounting, Operations, and IT teams to address issues and implement improvements
• Identifies opportunities to automate or simplify accounting processes through technology
• Maintains clear documentation of systems, requirements, and support procedures
• Works with developers, project managers, and analysts to ensure solutions meet Accounting’s needs and support business goals

This position will perform other duties as assigned based on the needs of the department.

Salary range: $58,584 - $85,000