Community Donations Manager

Description

About Us:

• If you’re looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
• Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. 

What we offer: 

· Salary: 44,000-46,000

· Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.

· Preventative care is 100% covered (free) on all plans.

· PTO is offered to full-time and part-time employees. 

· 11 days of PTO and 10 paid holidays annually. 

· Option to participate in the 401K plan with employer match. 

· $15,000 in employee Life Insurance paid for by Metropolitan Ministries.

· Employee Assistance Program

· Option to participate in supplemental group insurance plans at affordable rates.

· Tuition reimbursement program

· Training and career development.

· Discounted membership at the YMCA.

Job Functions:

The Community Donations Manager helps build the pipeline of donors to Metropolitan Ministries. Primary responsibilities include cultivating, soliciting, and stewarding relationships with new and existing individual, corporate, schools, faith partners, and other donors to provide in-kind commodities needed for individuals and families receiving services through programs at Metropolitan Ministries. Responsibilities also include managing and overseeing in-kind giving programs, not limited to collection drives, virtual wish lists and registries, and direct contributions. The Community Donations Manager will lead, manage, and motivate Community Donations Coordinator, Seasonal Community Donation Associate(s), and volunteers/interns in community donations responsibilities, including scheduling collection drives, data entry, donor acknowledgement, and collection drive events support.

Essential Responsibilities:

• DONOR CUSTOMER SERVICE, RELATIONSHIPS, AND DRIVES & IN-KIND STRATEGY SUPPORT: 
• Manage portfolio of in-kind and drives donors provide donor/customer service and develop donor relationships (includes making phone calls, sending emails or notes, scheduling meetings, sending follow-up solicitations for in-kind support, applying for donation request programs, and collaborating with the Advancement and Volunteer Services teams); support growth and conversion strategies, coordinate stewardship of in-kind donations with financial donations, further engage in-kind partners through recognition programs and volunteerism, deeper financial partnerships, and special events; support and ensure timeliness and accuracy of donor in-kind acknowledgement letters for meaningful stewardship and extend personal cultivation and appreciation of major in-kind and drive donations where appropriate. Oversee and manage Community Donations Coordinator and seasonal staff in these and other community donation responsibilities as assigned.
• Support strategies and plans to raise needed in-kind commodities to offset the annual operating budget, including maintaining seasonal cycle for proactively recruiting in-kind donations, securing collection drives, updating virtual wish lists and registries, and overseeing initiatives for direct contribution of food, toys, hygiene items, baby products, and other needed items; oversee, manage, and collaborate with Logistics team on community barrel placement for effectiveness and drive success. Overall seek and research innovative ways to increase in-kind support, drive engagement, and build in-kind supply inventory in partnership with Logistics team, and assist with updates to in-kind and drives marketing materials based on changes in in-kind needs as necessary and reported by Logistics team and inventory management. Oversee and manage Community Donations Coordinator and seasonal staff in these and other community donation responsibilities as assigned.
• CROSS-FUNCTIONAL TEAM COORDINATION, MAJOR DRIVE EVENTS, AND HOLIDAY PARTNER SUPPORT: 
• Manage and coordinate all drive efforts externally and internally, including communication with donors and affected Ministries’ departments. Oversee and monitor collection drive schedule for all operational pick-ups in partnership with Logistics Team and partner organizations on behalf of Metropolitan Ministries for customer success and achievement of annual goals.
• Work collaboratively with leadership, departments, and other