Sr. Hardware Test Engineer

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Team

The Hardware Engineering Team works with some of the most innovative and advanced technologies in the business. The Hardware Engineering Team is a very collaborative and inclusive team where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers. We provide competitive compensation, generous benefits, and a professional, open yet relaxed work atmosphere.

Role

As a Sr. Hardware Test Engineer, you will be a member of the team that is responsible for global hardware architecture, design, and standards. Our challenges are complex and unique; this team designs, builds, and tests the hardware that powers all our services. In this role you will:

What you get to do in this role:

• Drive hardware enhancements from original concept through final implementation across all system architectures and assess impact to performance and capacity.
• Assist Hardware Architects in testing and evaluating new products, identify root causes of issues through testing, and make sound recommendations to resolve issues.
• Work closely with development teams to understand the impacts of new platform architectures and system components.
• Identify novel hardware/software technologies and architectures and benchmark potential changes to prove your theories.
• Prepare, execute, and document results of diagnostic test plans on engineering prototypes including power validation, reliability, and performance.
• Strive for efficiency and efficacy in test execution, data gathering, data analysis, and reporting.
• Cultivate strong working relationships with customers, component suppliers, and manufacturing to further quality goals.

Qualifications

To be successful in this role you have:

• 6+ years profiling and evaluating LAMP stack (Linux, Java, MySQL/MariaDB/PostgreSQL) performance.
• 6+ years evaluating and implementing new server and storage technologies.
• Proficiency in scripting with Bash and Python / Go.
• Demonstrated ability to lead complex projects successfully.
• Understand component architecture and create test plans at the device and system levels.
• Excellent communication & customer skills, troubleshooting, problem solving, conflict management, technical writing and time management required.
• Must be able to communicate at a level appropriate to the audience.
• Bachelor’s degree or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), or Computer Science (CS) or related field.
• Desirable: Experience with high availability storage solutions (SAN, FC, iSCSI) and virtualization architectures.

For positions in the Seattle metro/Kirkland areas, we offer a base pay of $133,300 - $226,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer