Regional Vice President

Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. 

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. 

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. 

Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.

Destination Monro -Your Career is Here!

Job Description

About the Role:  

Reporting to the Division Vice President, the Regional Vice President is responsible for multiple markets within a geography. The primary expectation of the Regional Vice President is to lead a team of District Managers to achieve sales and profit budgets for their respective region. Other responsibilities include SOX Compliance, labor management, hiring, training, counseling, developing District Managers, and retention. 

Salary Range: $130,000-165,000/year based upon experience. There is additional compensation available to this position based upon performance. 

Responsibilities:  

• Lead assigned area in overall operations to drive sales and maximize profit via the District Managers and store teams. 
• Support company initiatives to achieve vision, mission, and values to be America’s leading automotive tire-service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires.  
• Assess skills of District Managers, monitor performance, and set performance goals to deliver on company initiatives. 
• Manage budget and capital expenses to maximize profit potential and drive P&L health within assigned area.  
• Engage, train, develop and lead District Managers through coaching on store operations, phone call execution, sales, product knowledge, and service processes during regular touchpoints with stores. 

• Conduct scheduled store visits which includes tracking action items, maintenance of equipment, appearance standards, labor management and communicating follow-up expectations to the District Manager and plans for improvement.  
• Ensure all locations are adhering to company policies, including safety, security, and compliance standards throughout assigned area to provide a safe working environment. 
• Communicate effectively and professionally with Store Support Center teammates, business partners and attend divisional and company led meetings as required.
• Closely monitor customer satisfaction and resolve customer service concerns as they arise.  
• Drive strategic partnerships with third parties within the region and train District Managers on strategic partnership related duties.
• Develop others including yourself and improve teammate retention.
• Conduct regularly scheduled regional meetings with direct reports to recognize accomplishments and communicate company directives.
• Maintain knowledge of local market competitors, automotive industry, and new developments.  
• Complete all Monro required training with the guidelines and timing provided. 
• Perform other duties as assigned. 

Qualifications

Qualifications: 

• Bachelor’s degree in business or related field is preferred. 
• Minimum of 7-10 years of a single unit, multi-unit and/or area to include P&L management. 

• Minimum of 7-10 years as a hiring manager to include recruiting, hiring, and promoting people.  
• Must have a valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).