Manager, AI Solutions Engineering

Why Ryan?

• Hybrid Work Options

• Award-Winning Culture

• Generous Personal Time Off (PTO) Benefits

• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

• Benefits Eligibility Effective Day One

• 401K with Employer Match

• Tuition Reimbursement After One Year of Service

• Fertility Assistance Program

• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Manager, Business Solutions will be responsible for leading and managing large, complex, cross-functional enterprise initiatives and technology projects leveraging Agile, Scrum, and project management best practices.

The Manager, Business Solutions is responsible for the successful identification, qualification, design, and execution of innovative technology projects within Ryan practices. This individual, under the guidance of their aligned leader, will function as a critical junction point among clients, external resources, internal technology teams, and executive leadership.

This position requires a self-starting, creative problem solver with strong project management experience, hands-on software engineering expertise, and the ability to turn business ideas into scalable technology solutions. The ideal candidate will have experience building applications, integrating AI capabilities into enterprise workflows, and using large language models, including Claude or similar LLM platforms, to drive automation, insight generation, and decision-making.

Flawless client service and a positive attitude are critical to the success of this position. The ideal candidate will have a strong business process, tax and/or technology background, as well as a proven track record of successfully delivering leading-edge projects, contributing to strategic workstreams, and driving digital transformation initiatives to completion.

Duties and Responsibilities, aligned to Ryan’s Key Results:

People:

• Serves as a business partner to identify high-value transformative projects for assigned practices.
• Leads multiple digital transformation projects successfully as Lead Project Manager.
• Partners with cross-functional stakeholders and team members to effectively prioritize, plan, and organize the completion of project milestones and work while maintaining strong relationships with assigned practices.
• Demonstrates Ryan’s core values by creating a positive, accountable work environment for a growing, entrepreneurial team.
• Communicates timely; concise and engaging communications with stakeholders and leadership throughout the project lifecycle and at all levels of the organizations.
• Drives excellence by continuously soliciting feedback from internal clients and stakeholders.
• Designs and delivers effective Change Management plans to effectively communicate and educate end users.
• May require supervisory responsibility to include but not limited to managing projects, training employees, coaching, assigning work, and making sound business decisions while representing the Firm.

Client:

• Fosters relationships with internal and external stakeholders to secure commitment and drive project success.
• Manages customer relationships to ensure the highest quality of customer service is provided.
• Escalates and manages project issues and risks to the appropriate stakeholders with clarity, timeliness, and professionalism.
• Tracks progress and provides timely status reporting of milestones, dependencies, risks, and issues to initiative owners, key stakeholders, and leadership.
• Oversees all scoping, planning and execution, and managing activities to ensure on-time delivery, within budget and meets or exceeds expectations.

Value:

• Responsible for the execution of a portfolio of greenfield projects, ensuring expectations for scope, schedule, and budget are met.
• Supports and guide the analysis of tax data requirements to include, but not limited to: client information systems in complex projects, while ensuring best practices are applied to minimizing the impact to our clients and their IT organizations.
• Develops and provides education and coaching to elevate project management knowledge, skills, tools, and techniques to meet project requirements.
• Evaluates business processes proactively to identify and execute improvements leading to quantifiable savings to the Firm.
• Develops appropriate training and communication plans/content to project stakeholders.
• Performs other duties as assigned.

Education and Experience:

• Bachelo