Director, Training and Development

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Key Responsibilities:

• Strategic Training and Development Leadership:
• Develop and execute a comprehensive training and development strategy that aligns with organizational goals, business needs, and employee career growth.
• Lead the design and implementation of enterprise-wide learning programs that build leadership capabilities, improve technical skills, and foster a culture of continuous improvement.
• Align training initiatives with business objectives, driving performance improvements and business outcomes through targeted learning solutions.

Program Design & Delivery:

• Lead the creation of tailored training programs for various levels of employees, from entry-level to executive leadership, across multiple functional areas.
• Oversee the development and deployment of both in-person and digital learning solutions, utilizing e-learning platforms, workshops, seminars, and experiential learning techniques.
• Implement leadership development programs that prepare high-potential employees for future leadership roles within the organization.

Talent Management & Succession Planning:

• Collaborate with leadership to identify key skill gaps and talent needs, developing training programs that address these areas and ensure future organizational growth.
• Play a critical role in succession planning by identifying emerging leaders and providing development opportunities to enhance their readiness for higher-level roles.

Learning Culture & Employee Engagement:

• Foster a culture of learning and development by encouraging employee participation in training programs and promoting lifelong learning.
• Develop initiatives that boost employee engagement, enhance knowledge sharing, and create opportunities for cross-functional learning.

Performance Management & Evaluation:

• Establish clear metrics and evaluation frameworks to assess the effectiveness and impact of training programs.
• Regularly assess learning outcomes and ROI, ensuring that programs contribute to the overall success of the business.
• Utilize employee feedback, learning assessments, and performance metrics to continuously refine and improve training initiatives.

Leadership & Team Management:

• Lead, mentor, and manage a team of training and development professionals, providing direction, support, and professional development opportunities.
• Set clear goals and KPIs for the training team, ensuring alignment with the company’s learning and development objectives.

Learning Technology & Innovation:

• Stay ahead of emerging learning technologies and trends, leveraging new tools and platforms to improve training delivery and employee engagement.
• Lead the integration of innovative learning solutions such as virtual classrooms, gamification, mobile learning, and AI-driven platforms.

Budget & Resource Management:

• Develop and manage the annual training and development budget, ensuring optimal use of resources and alignment with organizational priorities.
• Identify opportunities for cost-effective training solutions, such as partnerships with external training providers or leveraging internal expertise.
• Collaboration & Stakeholder Engagement:
• Work closely with department heads, HR team and other stakeholders to ensure that training programs meet the unique needs of each business unit.
• Act as a trusted advisor to senior management, providing insights and recommendations on employee development, organizational effectiveness, and learning strategies.

Qualifications:

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field (Master’s degree preferred).
• 10+ years of progressive experience in training and development, with at least 5 years in a leadership or management role.
• Proven track record of designing and implementing learning programs and driving measurable results.
• Strong understanding of talent development, leadership training, and organizational development best practices.
• Experience with performance management, succession planning, and career development strategies.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage senior leaders and employees.
• Ability to manage multiple projects and prioritize in a fast-paced environment.

Preferred Skills:

• Certifications in instructional desi