Director, Internal & Corporate Communications

Work Location:

New York, New York, United States of America

Hours:

40

Line of Business:

Marketing

Pay Detail:

$180,000 - $215,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Preferred Qualifications:

Overview

Lead a team of communication professionals in the development and execution of communications plans / programs / projects / strategies by designing and

delivering communications consistent with TD Securities communications standards and strategies, and in support of business results.  Leads a team of communicators who support the internal communications efforts of all TD Securities lines of business.  Works with leadership and senior executives to help shape the internal narrative. 

Key Accountabilities

Customer

• Oversee/lead the development of communications to address enterprise/business needs/plans, in alignment with internal communications standards and/or goals, ensuring that strategies designed enhance TDS' presence with key stakeholders, highlighting TD Securities' brand, community ,and innovation initiatives

• Oversee/ lead the delivery and management of programs/project plans by assigning and tracking workgroup projects, ensuring established processes are followed, and delivering all projects on strategy, on time, on budget and error free

• Evaluate the impact of communications on the achievement of enterprise/business results, and ensure communications solutions/initiatives are strategically sound and consistent with TD’s customer experience and brand image; ensure a high level of service by setting clear standards and continuously assess the effectiveness of programs, processes and documentation, and incorporate lessons learned into current and future projects/programs

• Provide input and work on cross-functional plans/projects/programs/initiatives; understand the enterprise/broader function's disciplines and how they link together to deliver integrated solutions

• Develop and manage good working relationships and maintain open dialogue with key internal/ external business partners and stakeholders to ensure adequate execution of project deliverables

• Actively work to resolve escalated issues and manage changes within the project/program/initiative

• Support the implementation of digital and social content strategy across multiple channels for internal /external stakeholders

• Contribute to and work with CAPA partners on proactive public relations campaigns that drive share of voice and enhance the brand

• Exercise judgment in dealing with sensitive reputational issues and provide counsel to executives

• Evaluate the effectiveness of corporate communications processes/services and recommend/champion possible enhancements

• As a recognized expert within own field of expertise, provide advice and guidance to employees and business partners on maintaining the brand standards, application and execution within area of expertise

• Maintain an understanding of TD businesses and products, keep current with key business initiatives/issues/developments within TD, emerging strategies, capabilities and/or trends in the industry field of expertise to deliver effective communications solutions

• Partner with digital team to drive leading-edge use of visual media: video, photography, interactive digital features and infographics, to tell TD's stories in compelling, engaging and immediate ways

Shareholder

• Work closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale

• Plan and execute on strategic activities, review and communicate results, and adjust tactics accordingly

• Execute on the annual business plan to deliver results aligned with business strategies

• Manage