Property Manager Luxury Residential

The Luxury Residential Property Manager is responsible for overseeing the daily operations and management of high-end residential communities. Reporting to the Directing Manager, this role serves as the primary point of contact for homeowners, Board Members, vendors, and internal teams, ensuring that properties are maintained to the highest standards and that residents receive exceptional service.

 

Key Responsibilities:

• Manage day-to-day operations of assigned luxury residential communities in accordance with governing documents, company policies, and applicable laws.

• Serve as the main liaison between Board Members, residents, vendors, and the management company.

• Prepare and manage budgets, monitor financial performance, and review financial statements with the Board and Directing Manager.

• Oversee property maintenance, capital improvement projects, vendor services, and recreational facilities to ensure luxury standards are upheld.

• Solicit bids, negotiate contracts, and manage vendor relationships in alignment with company policies.

• Attend and facilitate Board meetings, annual meetings, and special meetings; prepare meeting agendas and management reports.

• Conduct regular property inspections to ensure compliance with community standards, aesthetics, and safety requirements.

• Respond to homeowner inquiries and concerns professionally and in a timely manner.

• Implement and enforce association rules, CC&Rs, By-laws, and Articles of Incorporation.

• Collaborate with the Directing Manager on operational strategies, complex issues, and portfolio-wide initiatives.

• Maintain accurate records, files, and reports for the property.

Qualifications

• Minimum 3–5 years of progressive experience in luxury community association or property management.

• Previous experience in maintenance supervision, recreation management, project development, or real estate-related fields is beneficial.

• Graduation from an accredited four-year college with coursework related to property management, HOA management, or equivalent education and experience.

• LCAM and/or other relevant industry designations required.

• Knowledge of basic association CC&Rs, By-laws, and Articles of Incorporation, with the ability to read, understand, and implement guidelines.

• Strong knowledge of accepted management practices, building and grounds maintenance, personnel development, and budgeting/finance.

• Proficiency in Microsoft Office: Outlook, Word, and Excel.

• Excellent oral and written communication skills.

• Ability to work collaboratively with leadership while managing day-to-day operations independently.