Senior RevOps Processes Specialist

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.   If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

We're looking for a Senior RevOps Process Specialist to lead sales process improvements, streamline operations, and implement scalable solutions. In this role, you'll collaborate with cross-functional teams and apply Business Process Methodologies to enhance efficiency. If you thrive in fast-paced environments, have a keen eye for process design, and love solving complex problems, we’d love to hear from you!

What you bring

• Extensive experience and deep expertise in operations, with a preference for business, revenue, or sales operations.
• Proven ability to collaborate with technical teams to design scalable processes within Salesforce, HubSpot, and other systems.
• Experience utilizing tools such as LeanData, Zapier, Camunda, or similar to streamline and optimize processes.
• BSc/MSc degree in Management, Business or a similar
• Excellent problem solving, project management, interpersonal and organisational skills
• Expertise in all phases of a project lifecycle, from initiation and planning to execution, monitoring, and closure.
• Exceptional resourcefulness for solving problems and making strategic decisions in uncertain situations
• Strong organisational skills, autonomously balancing multiple priorities and optimising critical paths
• Advanced experience in root-cause analysis
• Deep SFDC expertise and knowledge of enterprise SaaS tools
• You possess a good understanding of process design, an eye for detail, and have a drive to make things more efficient, repeatable and scalable.
• Data-driven and continuous improvement mindset (system thinker)
• Previous experience with Business Process Methodologies (BPM) (preferred)

Key Responsibilities

• Lead initiatives dedicated to sales process improvement and architectural simplification in alignment with GTM strategy.
• Ensure the smooth and timely implementation of new processes across our systems, emphasising scalability and efficiency while prioritising process adoption and documentation
• Identify and evaluate opportunities for process automation and optimisation, ensuring a strategic focus on scalability to accommodate significant business growth.
• Conduct thorough root cause analysis to define problems, gather data, identify additional causes, prioritise, and implement effective solutions.
• Develop and implement operational solutions by leveraging Business Process Methodologies (BPM), like Six Sigma and Agile by defining, designing, executing, monitoring, and optimizing business processes to increase efficiency, effectiveness, and agility
• Collaborate with cross-functional teams to improve integration between Salesforce and critical systems such as Remote, HubSpot, Leandata, and Vitally.
• Monitor process adoption, data compliance, and governance.
• Document and create a knowledge repository for first-tier sales support clarifying new and existing process changes
• Maintain data integrity within customer records in Salesforce and other systems.
• Develop best practices to align sales data quality with company initiatives.

Practicals

• You'll report to: Manager, Revenue Operations Processes & Policies
• Team: Revenue Operations
• Location: Anywhere
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salar