Cafe Associate - OWO [PTE]

LEGENDS GLOBAL is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

VENUE INFO

One World Observatory, positioned atop One World Trade Center, offers 360-degree views of the New York skyline from the tallest building in the Western Hemisphere. Visitors are invited start their journey to the top in the SkyPod™ Elevators that depict the rise of NYC in just 47 seconds, experience the sights and sounds of the city in the See Forever™ Theater or discover something new from the Observatory's team of tour guides at City Pulse. The space also features ONE Dine, a view restaurant and bar, offering elevated American cuisine and a selection of beers, wines, and specialty cocktails. The private event space, ASPIRE at One World Observatory, offers 9,000 square feet of private event space with unparalleled views for up to 450 guests.  

THE ROLE

The Café Associate is responsible for providing efficient, friendly service in a fast-casual environment. This role processes transactions through the point-of-sale system, prepares and serves food and beverages, executes and delivers catering orders, stocks inventory and retail displays, and maintains cleanliness and sanitation standards throughout café, storage, and seating areas. The Café Associate plays a key role in delivering an exceptional guest experience while supporting daily café operations.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Follow opening procedures to ensure all café areas are clean, organized, stocked, secure, and ready for service.
• Deliver exceptional guest service by greeting guests in a friendly and professional manner, anticipating needs, and promoting products to enhance the guest experience.
• Demonstrate knowledge of menu offerings, including ingredients, allergy information, and dietary considerations.
• Accurately process orders and payments through the point-of-sale system.
• Prepare and serve food and beverages in accordance with established quality, portion, presentation, and temperature standards.
• Maintain fully stocked, clean, and organized food displays, beverage coolers, condiment stations, retail displays, and service areas.
• Maintain cleanliness and organization throughout the café, including seating areas, counters, storage areas, equipment, and floors, in accordance with health, safety, and food safety standards.
• Assist with café events, demonstrations, presentations, and promotional activities as assigned.
• Assist with inventory counts, product replenishment, and stock rotation as needed.
• Attend and participate in required meetings and training sessions.
• Follow closing procedures to ensure all café areas are clean, secure, restocked, and prepared for the next day's service.
• Perform other duties as assigned by leadership.

SUPERVISORY RESPONSIBILITIES

• N/A

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions: