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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This position will be seated within the Truist footprint. Actual office location is flexible.

The Premier Business Support Manager is responsible for developing, supporting, and implementing projects that address strategies and initiatives within Premier Banking and the affluent client segment. Projects will accomplish broad, long-term objectives centered around key business objectives including revenue growth, improving quality and/or efficiency, advancing technology development, performance reporting & analysis, or implementing new product line initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

1. Develop and maintain key performance indicators that align with strategic initiatives related to Premier performance including activity, production, portfolio, and other details as defined by senior leadership.
2. Supports multiple initiatives simultaneously, including identifying revenue and efficiency opportunities for critical to Premier Banking teammates and affluent clients, engaging cross-functional stakeholders across multiple lines of business, operations, compliance, risk, and product. 
3. Responsible for all aspects of the implementation of assigned initiatives, including:
•    Coordinate with various business and technology units to define scope 
•    Support the project and funding approval processes
•    Provide effective challenge and strategic analysis as appropriate
•    Mediate/negotiate between impacted groups to build consensus, prioritize requests and resolve issues
•    Manage issue/task lists and project schedules to ensure timely and on-budget delivery
•    Organize implementation activities ensuring proper testing
•    Coordinate the creation of documentation, procedures, training guides and communication materials to drive overall adoption and change management
•    Provide leadership with routine updates to communicate the overall health of the project and escalate any concerns
4. Support the continued development Premier segmentation automation, book of business management, IRM partner (Mortgage, Wealth, Small Business, Commercial, Insurance) coverage model, and client migration efforts between Premier Banking and Wealth.
5. Partner with Analytics to develop a wide range of analyses to guide short and long-term initiatives including, Premier business planning needs, CSBB strategic initiatives, incentives, and goal setting support, etc.
6. Lead and provide ongoing support for business analysis and project management effort to drive the strategy, continual improvement and expanded utilization of Premier platforms and applications to achieve operational efficiency, risk management, client and Premier teammate experience, and support asset & revenue growth.
7. Ensure all regulations and compliance requirements are met for the Premier Business.

Required Qualifications:
1. Bachelor’s degree with a concentration in business, accounting, finance, banking or equivalent financial services experience and related training
2. 5 years of experience in financial services; inclusive of proven track record of business analytics and reporting and demonstrated proficiency in Microsoft Office products.
3. Ability to lead, manage and influence multiple complex projects and objectives simultaneo