Business Development & Operations Manager

We keep the world moving by keeping risk out of the way.

Everstream Analytics risk scores and predictive insights set the world’s supply chain standard, helping global companies turn supply chains into business-changing, market-shifting, competition-crushing assets. Removing the traditional blinders of traditional data – we offer more complete information, sharper analysis, and accurate predictions. Companies like Google, Schneider Electric, Unilever, and Campbell’s rely on Everstream Analytics to push their supply chains to be faster, smarter, safer, and sustainable!

What Matters Most to Everstreamers

Doing our best, no matter what challenges lie in front of us. We’re sharp, focused, determined, and as a team, we’re unstoppable. Of course, we have values like “integrity” and “honesty”—that’s a given—but our core values run deeper:

Audacity | We are bold. We break through the status quo and do what others haven’t, can’t or won’t

Grit | We get the job done and keep going, so our customers can do the same

Optimism | We have a can-do attitude, and instead of saying “no”, we figure out how

Virtue | We do what’s right, the right way—especially when it’s difficult

Solidarity | When we celebrate each other and our differences, we all do better

 

POSITION OVERVIEW

You will be responsible for leading a global team of business development professionals while developing and overseeing an effective and scalable process to manage the pipeline funnel that will enable the continued fast growth of the organization. From developing go-to-market pitches for lead generation excellence, to understanding the type of follow-up that is most effective, and overseeing pipeline reporting to ensure our organization hits our pipeline generation goals.

You will be responsible for making sure contacts are moving through the sales funnel smoothly and are ultimately responsible for increasing Account Executives’ efficiency through the generation of qualified meetings. At any given point, you have a pulse on conversion rates through each stage of the funnel, analyzing pertinent data and making data-driven recommendations on how to improve the funnel’s performance. Additionally, while managing the pipeline funnel, you should be privy to any sticking points that could impact the pipeline and should propose and implement solutions for improvement.

You are a hands-on go-getter who thrives on working in a fast-paced environment and who enjoys implementing lead follow-up processes, measuring performance against industry best practices, motivating your team to hit goals, and reporting on results using real-time reports and dashboards.

You will have responsibility for four primary areas:

Management of business development team:

• Cold calling and cold emailing new leads
• Ensuring qualified appointments are set in partnership with the Account Executives’
• Generating pitches for the business development team
• Provide coaching and development opportunities to team members on effective demand gen tactics and approaches

Pipeline generation:

• Fully utilizing reports, and dashboards within the CRM and Salesloft, you will provide real-time visibility to leadership into how well your business development process is working and where impactful improvements can be made.
• Metrics: Utilize a wide variety of pipeline metrics from industry- best practices used to analyze the lead generation process
• Maintenance: Keeping the CRM meeting pipeline clean to improve efficiency
• Optimization: Evaluate and optimize the lead follow-up process from MQL through to Closed business to understand what’s working and why
• BDR team management: Knowing how and when to help your team and help coach them to success
• Pipeline forecasting: Forecast and increase pipeline through proper pipeline management
• Tool integration: Best practices include taking advantage of tools and software to get maximum value from the sales pipeline

Pipeline forecasting:

Manage pipeline forecasting and data analysis to provide valuable insight into your team’s performance, and what’s needed to continue growing the business.  In addition to forecasting relevant data, you will be responsible for regularly sharing this information with key stakeholders to maintain alignment on key performance indicators against best-in-class industry benchmarks.

CRM optimization:

Salesforce is the most widely used and significant tool for successful pipeline management. Optimizing usage of the CRM for maximum velocity and efficiency is key.  You will be