Associate Information Technology Analyst

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role

As a Technical Management Associate Technology Analyst in the ESS Portfolio Acceleration Infrastructure Management Team (IAT), you will be responsible for executing the technical project deliverables including technical requirements, logical and detailed system design, security design, support procedures for a suite of Manufacturing and Engineering (M&E), Emergency Services & Security (ES&S), and Integrated Supply Chain (ISC) Windows and Linux based applications. Also provide technically focused project expertise to a M&E/ES&S/ISC global partner base and related technologies, and work to provide timely, effective and highly focused expert support in order to maximize the partner's effectiveness.

Primary Responsibilities: 

The primary duty for this role will be to plan, schedule, coordinate, and facilitate tri-annual patch cycle for over 1800 servers globally. This includes communication with stakeholders and working with the third party team who executes many of the patch steps.

Responsibilities

• Responsibility for delivering solutions in an independent manner, Ability to lead project phases
• Work with Solution Managers and Senior Solution Manager in the project scoping process and provide project and technical expertise within the team
• Provide expert level support to the team that does run-the-business support for the suite of M&E/ES&S apps supported by I/S
• Participate in timely implementations of strategic solutions including Implementation of systems/platform upgrades and fixes
• Provide a technical role in analyzing complex problems involving Microsoft Windows, Red Hat Linux, telecommunications, and security technologies
• Drive skill and knowledge transfer within the Infrastructure Management team

Qualifications

• A minimum of a bachelor’s degree in Management Information Systems, Computer
• Science, Business Administration, or similar field.
• At least 3 years of relevant, technology related experience

Preferred Skills

• Windows - Patching, OS System Administration, Active Directory organization, Windows Terminal Services CAL licensing system,     Windows Security - groups, OU, GPOs, Windows server options - blade, rack mounted, HCI/VxRail
• Red Hat Enterprise Linux (RHEL) OS System
• Disk RAID concepts and design, TCP/IP Networking concepts and design
• VM Hosting fundamentals - Single ESX server, VM Farm
• Application Interface concepts and design
• Firewall, Load Balancer fundamentals, Cloud hosting fundamentals - SaaS, PaaS and IaaS

Additional notes

• No relocation support is provided for this role
• The ability to accommodate a flexible schedule aligned with international time zones is essential

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals. 
• Become a Dow shareholder through various employee stock programs.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Global Paid Time Off (PTO) policies:
  • Paid time off for new paren