Accounts Receivable Manager

Description

COMPANY OVERVIEW

Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each a leader in the geography it serves. We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high quality work.  

JOB SUMMARY 

Accounts Receivable Manager role will manage the daily needs of our internal and external customers. Will be a key interface with many other business groups including Sales, Project Managers, Warehouse Operations, and other groups within Finance. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Monitor customer aging and cash application; provide weekly cash forecasts.
• Develop and implement policies, procedures, and internal controls to ensure compliance with company policies, industry regulations, and accounting standards.
• Analyze delinquent accounts, implement collection strategies, and minimize bad debt exposure.
• Schedule biweekly meetings with operations leaders to review aging receivables.
• Coordinate with sales, customer service, and other departments to resolve customer disputes, billing inquiries, and payment discrepancies.
• Prepare and analyze AR reports, metrics, and KPIs to monitor departmental performance and identify opportunities for process improvements.
• Support ongoing process improvements for the overall AR function
• Collaborate with cross-functional teams to streamline processes, implement automation solutions, and enhance operational    efficiency.
• Prepare and analyze required month-end closing reports, including reserve analysis, aging review, and financial consolidation reporting.
• Perform revenue reconciliation between Cab. Trac and QuickBooks at month-end
• Calculate AR reserve and prepare balance sheet reconciliations per schedule
• Review and respond to emails in a timely manner
• Review sales commission reports and submit for approval and payment as scheduled
• Provide weekly information to AR analysts for revenue posting in QuickBooks
• Create and maintain account-specific process documentation
• Manage special projects and audit responses related to the assigned portfolio

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Oversee the entire accounts receivable department, including cash applications and collections.
• Lead a team of AR analysts, providing guidance, training, and performance feedback to ensure high-quality work and professional development.

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree Accounting or associate 
• Experience 4+ years preferred.
• Construction industry experience is a plus, especially Order to Cash cycle
• Strong proficiency with Microsoft Excel and Outlook required
• Team-oriented with ability to interact with all levels of employees in a professional and positive manner
• Strong communication (verbal and written) and interpersonal skills
• Daily processing of cash receipts and postings to customer accounts, including payments made by (ACH, Wire Transfer, Bank Drafts, Credit Card)
• ERP A/R experience is strongly preferred,
• Ensure accuracy of cash postings by contacting AR Customers to verify payment remittance detail
• Responsible for coordinating cash application functions
• Researching unapplied cash
• Post and apply daily cash receipts to customer accounts
• Conduct payment research requests and respond to internal business partners