Site Host Lead (FT) - LOGE Leavenworth

BRAND OVERVIEW

LOGE Camps is inspired by the outdoor travel culture of the 70's, creating destinations that have the relaxed energy of a road trip with friends. We believe community plays a huge role in people's lives and their adventures, and we created LOGE Camps to be much more than just a place to stay the night.

Since our beginning in 2016, LOGE has grown to nine open Camps and more than a dozen in development -- all near our favorite towns and trails. With a range of ways to stay -- rooms, van hookups, tent spots, as well as group meeting spaces - LOGE inspires the best of the outdoors and community.

 

POSITION OVERVIEW

LOGE Leavenworth is seeking a Site Host Lead for our LOGE Camps site in Leavenworth, WA.

JOB DUTIES & RESPONSIBILITIES

• Split time between the front desk, cafe, retail, and demo responsibilities.
• Master the front desk management, POS, and demo rental software. Ensure smooth check-in and check-out of all guests.
• Make and serve cafe food and beverages and understand the rules and policies about food safety and the responsible service of alcohol.
• Help to create and implement inventory management and local vendor ordering procedures.
• Have a working knowledge of how to operate, deep clean, and repair cafe and rental equipment.
• Learn and become confident in the general specs of gear in the retail and rental shops.
• Be able to work opening and closing shifts, and to follow cash handling and tip distribution procedures.
• Take care of our guests and help answer their questions.
• Develop a thorough knowledge of room types and amenities, local recommendations and fun things to do in the area.
• Train fellow employees on safety guidelines and emergency procedures and be an active member of the crew member safety committee.
• Keep the front desk, cafe, retail, and demo areas neat and organized.
• Make sure all guest areas are clean, including public spaces.
• Assist with special events and group meetings, including setup of AV and sound equipment.
• Perform other duties or special projects as assigned.

SKILLS NEEDED

• A love for showing people a good time, with a deep sense of responsibility for every detail of the guest experience.
• Great customer service skills and a professional, friendly, low-drama attitude.
• Strong verbal and written communication skills and a team player mindset.
• An ability to learn new things quickly, and a willingness to teach others.
• A strong work ethic and a track record of being dependable and trustworthy.
• Be able to work in a fast-paced environment, and to keep on task, even when things get busy.
• Comfortable with multi-tasking, and the ability to make good judgement calls under pressure.

REQUIREMENTS

• 2+ years previous front desk, cafe, retail, and/or demo shop experience. Previous leadership experience preferred.
• Working knowledge of Microsoft Office, Google Products, hospitality software, and POS software
• Fluent in English. Bilingual a plus!
• Must have, or be able to obtain, a State Food Handler Card.
• Must have, or be able to obtain, a State Alcohol Permit.
• Fluent in English. Bilingual a plus!
• Site Host Lead is an active role, involving frequent bending, reaching overhead and squatting.
• Lifting, carrying, and placing objects weighing up to 30 lbs. without assistance.
• Pushing/pulling objects weighing up to 50 lbs. without assistance.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Remaining on your