Commercial Client Service Representative

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Client Service Representative to join our growing team in Meridian, Idaho!

Responsible for servicing client requests and questions. Provides prompt, efficient, high-quality service. Assists in the retention of existing accounts and quoting new business.  

WHAT YOU’LL DO:

• Servicing inbound calls, emails and daily tasks

• Determines acceptability and placement of coverage

• Responds to requests for certificates of insurance or auto ID cards

• Maintain a concern for timeliness and completeness when interacting with clients and carrier personnel to minimize the potential for errors and omissions claims

• Utilizing an electronic filing manager to maintain company compliance

WHAT YOU’LL NEED:

• High school diploma or equivalent required

• Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.)

• Strong oral and written communication skills

• Exceptional customer service and interpersonal skills

• Demonstrated critical thinking and problem-solving skills

• 3-5 years commercial insurance experience

• P&C license required  

WHAT WE OFFER:

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Paid Time Off (PTO)

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Student Loan Repayment Program

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We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.