Licensed Crisis Counselor - Fully Remote in Valdosta, GA

Benefits

• Comprehensive medical, dental, and life insurance plans
• 401(k) retirement plan with company match
• Short-term and long-term disability (STD/LTD) coverage
• Employee Assistance Program (EAP) services
• Accrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first year
• Company-matched student loan repayment program
• Opportunities for career growth and advancement

Education, Licensing, and Experience Requirements

• Education Requirement:
  • MSW, PsyD, or PhD in a behavioral health field
  • OR M.A. or M.S. in behavioral health with a clinical practice emphasis from a program accredited by COAMFTE, CACREP, or CORE
• Licensure Requirement:
  • Must reside in and possess one of the following active licenses in GA:
    • LMSW
    • LAPC (APC)
    • LPC
    • LCSW
    • LMFT
• Experience Requirement:

• Minimum of 1 year direct experience in Behavioral Health or Social Services

Location Requirement:

• Fully Remote in Georgia

Who We Are:

Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide.

We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs. 

Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada

You are a compassionate and empathetic professional with exceptional communication skills and the ability to actively listen and connect with others. You are comfortable communicating with individuals in various states of crisis, whether over the phone, via text, or through other methods of interaction, providing support with empathy and professionalism. You thrive in high-pressure, high-stakes environments, remaining calm and focused while employing effective crisis intervention techniques. Your solution-focused mindset, problem-solving abilities, and resilience enable you to navigate complex situations with patience and clarity.

You excel at multitasking, seamlessly managing intense calls while handling multiple tasks and navigating computer systems efficiently. A strong background in psychology, social work, counseling, or a