Sr. Engineer – Managed Services Security Services – Azure

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

CDW’s vision is to be the national provider of Managed Services. We’ll achieve this reputation by continuing to delight our customers and being the employer of choice for Managed Services. Engineers at CDW are responsible for the development and delivery of our Managed Services offerings. Engineers apply the necessary technical breadth to providing top level technical support services and operational leadership, including problem resolution, and technical change implementation for Managed Services clients. Engineers at CDW are smart, hardworking individuals with top level experience and enjoy working on highly visible, technically challenging projects and service offerings. They are high caliber, well rounded professionals who are passionate about emerging technology, with exceptional customer service and communication skills.

As an Azure Senior Security Engineer at CDW, Inc., you will play a crucial role in ensuring the security and resilience of our Azure-based infrastructure. Your responsibilities will include deploying, configuring, and managing Azure security services, creating and maintaining security playbooks, and leveraging your expertise to safeguard our Azure resources. With your extensive experience in Azure and systems/networking, as well as your certification credentials, you will be instrumental in strengthening our cloud security posture.

Key Areas of Responsibility: 

Azure Security specific responsibilities:    

• Deploy, configure, and manage Azure security services, including Defender for Cloud, Azure Firewall, Azure Firewall Manager, Azure Web Application Firewall (WAF), Azure Application Gateway, and Azure DDoS Protection.
• Develop and maintain security playbooks and incident response procedures tailored to our Azure resources.
• Monitor and analyze security alerts and events, leading investigations and mitigating security incidents within the Azure environment.
• Collaborate with cross-functional teams to ensure the integration of security best practices across our Azure ecosystem.
• Conduct security assessments, vulnerability scans, and penetration testing on Azure resources.
• Stay current with the latest Azure security features, emerging threats, and industry best practices.
• Mentor and provide technical guidance to junior security team members.
• Participate in audits, compliance assessments, and regulatory compliance initiatives.
• Work closely with third-party vendors and security partners to enhance our Azure security capabilities
• Perform client consulting in a specialized area of technology (Networking, Unified Communications, Systems, Virtualization, and Storage).
• Design plan, and implement solutions using the latest technology.
• Provide innovative technical solutions to complex hardware/software problems.
• Provide design, implementation, technical support services and consulting to Managed Services clients to meet their business needs.
• Understand and Deliver Managed Services offerings as outlined in the CDW Service Descriptions and Service Catalog.
• Understand and follow the processes and procedures defined in the CDW ManS Standard Operating Procedures manual (SOP).
• Provide detailed and effective communication to internal and external customers.
• Clearly and concisely articulate problems and solutions for issues to clients both over the phone, via e-mail and in person.
• Member of on-call rotation to provide 24 X 7 support to critical systems and ensure availability objectives are met.
• Conduct throughput analysis, problem solving, and infrastructure planning.
• Participate in various client projects intended to continually improve/upgrade technology infrastructures.
• Create and execute test plans to meet project requirements for assigned components.
• Identify and communicate potential opportunities for cross-selling to the sales team.
• Manage time and expense to meet or exceed expectations defined in the Statement of Work.
• Provide high quality content deliverables using the appropriate document templates.
• Ensure solution is implemented as designed to the customer’s satisfaction and approval
• As a Senior Engineer provide technical services with no supervision from Supervisors, Team Leads, and Technology Owners.
• Ability to follow through with tasks, projects, troubleshooting with no supervision.
• Serve as technical point of contact on customer engagements, and internal projects.
• Conducts/leads design workshops for complex designs