Business Analyst -- Data Solutions

Job Overview:

APTIM's Energy Transition team is seeking a Business Analyst, Data Solutions to assist with our growing portfolio of e-mobility, energy efficiency, renewable energy, and demand response programs across the country. The Business Analyst, Data Solutions will lead product support for Energy Transition team's e-mobility and home electrification technology solutions, and related internal and client needs such as software and database migrations, environment configurations, technical documentation, etc.

The successful candidate will be responsible for collaborating with program management staff, internal IT staff as well as internal and external developers and partners to resolve technology issues, tickets and enhancement requests for external facing program software solutions; managing the software ticketing system for the e-mobility and home electrification technology solutions; maintaining service level agreements while effectively and efficiently resolving issues; supporting data, environment and software migrations as needed. The position will report to the Data Solutions Manager of the Energy Transition team.

APTIM's Energy Transition team is a recognized leader in the marketplace. Our energy experts deliver highly innovative projects and complex client solutions providing the full breadth of solutions including energy efficiency, energy management, carbon management, smart infrastructure, and distributed energy resources (DER). Our consultants proactively collaborate with clients to define and implement strategies and programs around key business drivers, with the primary focus of finding and delivering high impact outcomes that exceed expectations and meet the unique needs of our government, utility, and commercial clients.

APTIM seeks a versatile individual who thrives in a fast-paced, mission-driven environment and can effectively communicate technical details to non-technical audiences and stakeholders. In addition to being an outstanding operations leader and communicator, the successful candidate will also demonstrate excellent interpersonal and analytical skillsIn this role, you will be working with others who are passionate about energy and sustainability and making a positive impact on the industry.

Key Responsibilities/Accountabilities:

• Serve as Energy Transition's lead on all issue and ticket management and resolution activities involved with e-mobility and home electrification program software solutions
• Defining, documenting and following standard processes to ensure quality of implemented technology resolutions including solution definition, testing and pushing solutions successfully from lower environments into production.
• Coordinate with the Corporate IT team as well as internal and external development firms to develop new solutions or adapt existing solutions to support client needs and business functions at effective costs.
• Act as subject matter expert (SME) regarding product data structures, migrations, bug fixes and the advancement of BI objectives.
• Demonstrated ability to build and lead diverse, multidisciplinary teams successfully and build collegial and collaborative team culture through direct and indirect leadership.
• Highly motivated individual that can apply creative approaches to solving problems.
• Support and work collaboratively with a variety of stakeholders.
• All other duties as assigned.
• Ensure compliance with all APTIM and client quality and safety policies.

Basic Qualifications:

• Bachelor's degree from an accredited college or university or equivalent work experience.
• 6+ years of experience in management of technology solutions development. Particularly as a Business Analyst for a Microsoft Dynamics solution set.
• Outstanding written and oral communications skills with the ability to develop and deliver effective project materials and presentations.
• Commitment to fostering a collaborative work environment within the team and the broader organization.
• Experience developing tools with a heavy focus on user architecture and the customer journey.
• Ability to work independently and within a team environment.
• Sound business ethics, including the protection of proprietary and confidential information.
• Proficient in Microsoft Office software -- Excel, Word, PowerPoint, Outlook, SharePoint, Power BI.
• Able to manage competing