Behavioral Health Case Worker Lead

Position Purpose:

The purpose of this position is to work within an integrated system of care between primary care and mental health, ensuring that patients seeking medical services are screened for mental health conditions such as anxiety, depression and substance use and that their mental health needs are addressed.

 

MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:

• Ensure that new patients and as appropriate, returning patients complete required screening tools;
• Score behavioral health screeners and enter results into E.H.R across all clinics.
• Perform brief consultation with patients during medical visit for enrollment and or linkage in Behavioral health services.
• Work closely with medical providers and care teams to intervene with patients needing immediate consultation.
• Perform crisis intervention, safety planning, case management, referrals and follow-up as required;
• Develop a collaborative relationship with care teams, medical providers and other BH staff members.
• Participate in weekly and monthly staff meetings with care teams, BH department and supervisor.

• Complete all required documentation within 24 time period.
• Supervise 4 BH staff members and ensure medical floor coverage for BH department every week.
• Train all BH floor staff on all safety planning and crisis intervention.
• Present Bi yearly de-escalation and safety planning presentation to all Staff including medical providers.
• Provide weekly productivity for floor staff and meet one on one with staff regarding increasing enrollment numbers for BH services.
• Meet with Mental Health Director on productivity, floor coverage and care team issues on monthly basis.
• Manage After hours Crisis Calendar and provide coverage.
• Manager Care team schedules and assign different BH staff members to individual teams.

POSITION REQUIREMENTS AND QUALIFICATIONS:

• A Bachelor’s degree in Social Work or related field.

• Cardiopulmonary Resuscitation (CPR) Certification required.
• Three years of social work experience in a medical or mental health setting.
• Must be bilingual (English/Spanish) and bi-cultural.
• Strong interpersonal skills. Must be able to work within a team environment.
• Must have excellent written and verbal communication skills.
• Computer literacy in word processing and spreadsheet programs.
• Must be familiar and have the ability to work within an Electronic Health Records system.

WORKING CONDITIONS/PHYSICAL/MENTAL ABILITIES AND PROCESS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Duties are performed primarily in an clinical setting
• Work requires periods of walking, sitting, speaking, hearing, seeing and ability to articulate clearly.
• Ability to work productively within space used by multiple employees.
• Ability to write notes, track and graph records and reports.
• Ability to relate well with patients and exercise good customer service skills on the phone and in person.
• Ability to stand, sit, stoop, kneel, and bend.  
• Ability to work with personal computer.
• Travel to and from clinic or meeting sites within geographic service area

DOE: $27.00 - $31.88

East Valley offers a competitive salary, and excellent benefits including medical, dental, vision, and defined contribution retirement plan. You will also enjoy a work-life balance with paid time off and paid holidays throughout the year.

Please apply to this position with your current resume.

Principals only.  Recruiters, please do not contact this job posting.

EOE is the Law.  It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings.  We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.