Marketing Systems Administrator - Salesforce

Marketing Systems Administrator - Salesforce

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Job Description

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Marketing Systems Administrator

Overview

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

As a Marketing Systems Administrator, you will be responsible for providing support within various marketing systems, including Salesforce Marketing Cloud. You will also support various Salesforce Sales Cloud and Service Cloud instances and undertake analysis, documentation, and training necessary to assist system users.

CoStar is investing heavily in artificial intelligence to accelerate software delivery, improve platform observability, automate research and business workflows, enhance product experiences through intelligent agents and skills, and improve data quality across enterprise systems. Successful candidates will demonstrate a willingness to learn, adopt, and apply AI technologies responsibly to solve complex business and engineering challenges.

This position is located in Richmond, VA and offers a schedule of Monday to Thursday in office and the option to work from home on Friday.

Responsibilities

• Configure and support Salesforce Marketing Cloud, Sales Cloud and Service Cloud
• Provide non-Salesforce systems operational and administrative support
• Prepare documentation and training materials
• Support system users through defined processes and best practices
• Seek out ways to improve processes and productivity, and make recommendations to support various business units
• Communicate with other resources regarding status, technical issues and creative solutions

Basic Qualifications

• Bachelor’s Degree from an accredited, not for profit, in-person university or college
• Minimum 2+ years of experience developing and supporting Salesforce CRM and/or Marketing Automation platforms (Salesforce Administrator Certification a plus)
• Understanding of AMPscript, HTML, JavaScript or SQL
• Experience with AI-powered applications, agents, or tools
• Understanding of Email Marketing Campaigns
• Complex problem-solving abilities from an operational and technical perspective
• Strong communication skills, both written and verbal
• Ability to work in a dynamic environment
• Track record of commitment to prior employers

What's in it for you?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug

• Life, legal, and supplementary insurance

• Virtual and in-person mental health counseling services for individuals and family

• Commuter and parking benefits

• 401(K) retirement plan with matching contributions

• Employee stock purchase plan

• Paid time off

• Tuition reimbursement

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)

• Access to CoStar Group’s Employee Resource Groups

• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

The final salary or hourly rate offered for this role will fall within the range set forth below based on a variety of factors, including but not limited to, geographic location, skills, and competencies.