Supervisor, Customs Compliance

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

 

Location: USA - Itasca, N Arlington Heights Rd 

Division: Air & Sea 
Job Posting Title: Supervisor, Customs Compliance 
Time Type: Full Time

 

Summary
This position is responsible for performing compliance activities to ensure customs transactions meet compliance standards set forth by government regulations and company policy. It includes audit activities related to individual files, system data and departmental performance, and may include specialty activities such as post entry corrections, responding to regulatory requests, classification, database management and duty payment.

 

Duties & Responsibilities

(The following is intended to describe the general nature and level of work being performed.  It is not an exhaustive list of all expectations.):

• Provide daily support to customers and operational teams to ensure compliance with company policy, customer requests and regulatory requirements.
• Administer internal compliance programs in accordance with company guidelines.
• Conduct audit activities in accordance with company policy, governmental regulatory and client requirements to ensure accuracy and compliance.
• Research, communicate and resolve compliance related inquiries from both internal/external customers and government agencies.
• Initiate, monitor and resolve all post entry activity in accordance with company policy, client instruction, and regulatory requirements to ensure timely and accurate submission.
• Prepare operational reporting / exception reporting to ensure timely and accurate processing, issue resolution and timely submission of all customs activities.
• Monitor customs compliance KPI performance, developing and implementing corrective action as needed.
• Manage the customs duty accounts and duty statement processes ensuring compliance, timely authorization of payments, and completion of all record keeping requirements as required.
• Ensure billing for compliance activities is completed, as required.
• Manage customer reporting, as required.
• Liaise with government agencies as required.
• Support compliance training for internal and external customers as needed.
• Perform other duties or special projects as assigned by management.

 

Skills & Competencies

• Intermediate to advanced computer skills with working knowledge of MS Office Suite
• Basic knowledge of accounting
• Well-developed analytical skills and ability to problem-solve
• Strong organizational skills and ability to multi-task
• Good interpersonal skills and communication skills
• Advanced knowledge of Customs and FTZ processes
• Knowledge of general freight forwarding terms and standards
• Inventory control and record-keeping experience helpful.

 

Function / Market & Industry Knowledge / Business Acumen / Processes

Preferred Qualifications

• Bachelor’s degree in Supply Chain, Business, or a related field.
• 3+ years of logistics or brokerage experience, with an emphasis on import drayage.
• Existing book of business or carrier relationships in key port markets
• Familiarity with chassis pools, PierPass, demurrage/detention billing, and port technology platforms

 

Language skills

• English (Reading, Writing, Verbal).

 

Computer Literacy

• Technically proficient in TMS platforms, Microsoft Excel, and CRM systems.
• Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint.

 

At Will Employment

DSV Road Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except