Account Manager

Company Description

We partner with our clients to create ideas rooted in shopper psychology.  Together, we help our clients deliver results while setting them up for success in the future. It’s simply what happens when you have strategy, creative, and execution working to reach shoppers when and where it matters most.

Our approach isn’t actual rocket science, but there’s a reason no other agency can execute ideas like we do.

Talent is at the heart of everything we do. 

We’ve put together a team of talented and passionate individuals from around the globe.

Job Description

An individual with a passion for outstanding client service, and a desire to be a leader for agency clients and internal teams.  This role will have assist in leading a client book of business.  A fun, upbeat personality is a plus and the ability to work in a fast-paced environment is a must.

CURIOSITY Demonstrate a passion for the unknown; push to uncover the why behind the challenge. Understand shopper behavior and how it can be influenced through creative output.  Possesses a desire to continuously learn new methods and programs and seek ways to solve problems.

FEARLESSNESS & HUMANITY  Push the work forward by asking questions and leading the cross-functional team in making decisions.  Understand the impact of mistakes and learn through them.  Employs radical candor with others in order to resolve situations head-on.

HUSTLE Balances overall output on tight timing and urgent deliverables.

CUSTOMER PASSION & OWNERSHIP Be an inclusive partner to your colleagues and other disciplines within the agency. We succeed together, and we fail together. Accept feedback and problem-solve to find the best possible solution, then make revisions.

Day to Day

• Own and lead internal operations/work (briefs, kick-off meetings, budgets, timelines, etc.)
• Ability to take more ownership of leading a business, or a portion of a larger book of business
• Assists Sr. Account Manager or Director with leading large projects from start to finish (identifying shopper behavior to change – concepting/ideation - activation planning – execution – recap/reporting)
• Responsible to lead a multi-functional internal team and help identify opportunities to raise the level of the work in partnership with an Sr. Account Manager or Director
• Primary owner of client relationship. Responsible for building a strong relationship with the client, where they leverage you as the trusted partner on their business
• Ownership of billing and estimates.

Qualifications

• 3-5 years agency/client work experience preferred. 
• Experience in shopper marketing, preferred.  
• Experience, exposure or familiarity with media and working with multiple retailers. 
• Experience proactively leading and collaborating with cross- functional teams, and working with minimal supervision is required.  
• BA degree in marketing, advertising, or related field - advanced degree preferred.

Additional Information

The Power of One starts with our people!  To do powerful things, we offer powerful resources.  Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Saatchi & Saatchi X is an Equal Opportunity Employer.  Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.<