Software Engineer (L2) - Commerce Platform Billing Pipeline

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Software Engineer within Commerce Platform Billing Pipeline

About the job

This position will be part of a team of talented engineers within our Commerce Platform Billing Pipeline who build services and products that operate at a massive scale. This platform is central to Twilio’s core business and is responsible for services to process all billing events and provide financial services for the company. The team is working toward building a platform for the future that hides the complexity that comes from complex, distributed financial systems. 

The successful candidate will design, build, and operate core platform services that help transition our platform to the next generation architecture. These services work for all Twilio customers, regardless of their scale and billing complexity.

This position is needed to build high-quality, innovative and fully performing software that complies with coding standards and technical design. This is to build and integrate services that continuously improve our ability to provide products to customers while simultaneously delivering industry leading availability. We do this by leveraging technologies that include AWS cloud infrastructure and APIs, Apache Kafka, Rest APIs(OpenAPI compliance), while also building our own services or contributing to open source projects. 

Responsibilities

In this role, you’ll:

• Improve your knowledge of highly available and scalable distributed systems and use this knowledge to build new features into our platform.
• Design, implement, and operate both new features on our current services as well as new services that will be built from scratch.
• Leverage your excellent communication and written skills to articulate the "why" of the solution you are proposing, and have a good understanding of your team’s priorities and the customer impact.
• Troubleshoot and fix operational issues and have the opportunity to improve the troubleshooting procedures and tools.
• Execute full software development life cycle (SDLC).
• Develop flowcharts and documentation to identify solutions.
• Write well-designed, testable code.
• Document and maintain software functionality.
• Troubleshoot, debug and upgrade existing systems.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

As a Commerce Platform engineer, you will design and build core platform services, REST APIs and take part in transitioning our platform to next generation architecture. We run on AWS cloud infrastructure and use AWS cloud data store, messaging services SNS, SQS, Aurora RDS etc. 

• 3+ years of work experience building highly scalable products.
• 1+ years of experience with Data Engineering solutions development and strong mindset/orientation of Data Engineering skills like building data pipelines, Kafka, DBT, Redshift, Snowflake, Athena/Trino/Presto, or Spark.
• 1+ years of programming experience in Java/Springbot-Microservices writing clean code.
• 1 + years of experience contributing to design ( one e2e module design, implementation alongside non functional reliability and scaling) for a new/current system.
• Good knowledge in Object Oriented programming with some design and full implementation experience.
• Experience working with stakeholders at all levels - be able to dive into nuts-and-bolts of how things work as needed. 
• Collaborating with internal/external teams/engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged.
• Experience building scalable software including distri