Academic Advisor - Public Services & Industrial Technology

Job Summary

The Academic Advisor for Public Services, and Industrial Technologies provides accurate information in the advising process including: course selection, graduation requirements, articulation, and transfer information while considering the prominence of student retention. The advisor demonstrates a good understanding of each Public Services, Business and IT pathway and the necessary pre-requisites. The primary focus of the advisor will be to assist students with course scheduling and degree audits to ensure progress toward graduation and student success. Retention efforts will include advising, information regarding all programs, proper course sequence, and assist students should they want to transition into other programs as appropriate. The new advisor will collaborate with their fellow divisional advisor(s) and the Director of Academic Advising to focus efforts for student success that encompasses both the Kilgore and Longview campuses.
 

Responsibilities and Duties

• Providing academic and career information to a diverse community college student population
• Participating in registration and student orientation
• Assisting students with the development and updating of an education plan
• Assisting with course selections
• Consulting with students about future education planning
• Maintaining student success by providing guidance on different Workforce career pathways
• Meeting with students through in-person and phone advising appointments
• Keeping abreast of current education practices
• Providing information about transfer colleges and universities
• Working with appropriate resource persons to provide students with realistic information about courses
• Providing accurate realistic information on job opportunities and job placement services

Qualifications and Skills

• Must possess a minimum of a bachelor’s degree
• Must possess excellent written and verbal communication skills (email, phone, & in-person)
• Must provide good customer service and interact with students in a positive manner
• Have general skills in keyboarding and computer usage
• Have the ability to multitask
• Be well organized and thorough
• Be able to work well with little supervision
• Deal professionally and courteously with a diverse student and employee population
• This is a 12-month position

Supervisory Responsibilities:

• 0 Full-Time Direct Reports    0 Part-Time Direct Reports

Physical Demands and Work Environment:

• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds.
• No or very limited exposure to physical risk.

• Provide resources for safe operation of units. Create and support workplace safety.

Benefits and Perks

• 36-hour work week for a healthy work life balance as well generous paid leave time.
• Health, life, and income protection insurance are provided.
• An excellent retirement program through the Teacher Retirement System. 
• Full Tim