Director, MedTech Digital Factory OTC

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Multi-Family Technology Product & Platform Management

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America, Tampa, Florida, United States of America

Job Description:

We are searching for the best talent for a Director, MedTech Digital Factory OTC to be located in New Brunswick, NJ or Tampa, FL.

The Director is responsible for leading end-to-end delivery across build, test automation, and deployment activities for MedTech ERP and Digital Transformation programs, supporting approximately $2B in global transformation initiatives. This role is accountable for institutionalizing delivery outcomes through the Acceleration Office operating model to enhance efficiency and achieve defined timeline, cost, and value objectives. The position also provides enterprise-scale leadership across Order to Cash, integrations and ecosystems, and ancillary systems—including customer-facing applications, SAP Commerce Cloud, transportation, and warehouse management—while governing the build factory’s operating cadence, performance management framework, and continuous improvement agenda.

Major Duties & Responsibilities

• Manage entire OTC build factory team inclusive of internal/external functional resources and resources as provided by TS service owners (i.e. appdev, integration, security and etc.)

• Accountable for product financial targets, define /track metrics to focus on business value realization and operations to improve throughput and quality at lower cost.

• Define and institute build factory KPIs that highlight the following: vendor adherence to statement of work (i.e. turnover, continued investment in efficiencies driven by AI advancements, defect density, OTIF and etc.).

• Partner with Business Deployment leads and Technical Product Leads and develop demand, product backlog to ensure that the factory leads are utilized efficiently.

• Drive strategic organizational and people development activities, including recruiting, retaining, and developing leaders across J&J. Ensure efficient organizational constructs and continuously update the organization's skills/knowledge profile.

• Drive product roadmap definition with business for technology strategies via research, technology vendors, IT architecture, and technology events.

• SAP improvements and project delivery within Customer Experience, Transportation and MDG value streams.

• TS Estimates, Quotes, Phase 0 pilots, and RFP requests.

• Work with other SAP business process areas: Deliver, Plan, Make, Source, Quality, Finance and secondary technical service teams like ABAP, Security, Integration, and BASIS to plan, estimate, and deliver the requirements.

• Form HPT squads/teams for the successful execution of projects and transition to application maintenance support "RUN" teams.

Qualifications

Required:

• Bachelor's Degree                                          

• A minimum of 10+ years of Information Technology (ERP) application management experience (related) and leading teams in large enterprises

• More than ten years of people management experience

• Technology leader with a demonstrable record of leading large enterprises successfully, focusing on Business agility, defining, shaping,