Enterprise Sales Account Manager

<p><b><span>Our Company</span></b><br/><br/><span>Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. </span><br/><br/><span>We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!</span></p><p><br/> </p><p><span><b>Our Company</b></span></p><p><span>Changing the world through digital experiences is what Adobe’s all about! We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.</span></p><p><span>We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!</span></p><p></p><p><span><b>What you'll Do</b></span></p><p><span>DX Account Managers are dedicated account managers who quarterback account management and strategy for transformational enterprise accounts. They are responsible for maintaining current business and identifying expansion opportunities across Adobe DX solutions portfolio.</span></p><ul><li>Account Strategy – Own the customer relationship across all DX solution segments. Be responsible for developing over account strategy, partnering with Enterprise Architects and Account Solution Consultants to define technical vision and roadmap</li><li>Account Management – </li><li>Business – Develop business case to deliver One Adobe story, focusing on business vision that supports a customer’s long-term strategy &amp; use cases</li><li><span>Upsell &amp; Renewal – Responsible for the overall account health, ensuring that renewal risks are identified and addressed as well as expansion opportunities are identified</span></li><li><span>Cross-Sell – Partner with Marketing to find opportunities to expand and sell new solutions and overseeing full sales opportunity lifecycle</span></li></ul><p></p><p><span><b>What your Primary Accountabilities will be</b></span></p><ul><li><span>Act as trusted advisors to senior partners and lead strategic account planning</span></li><li><span>Manage overall account across solution segments, coordinating resources to ensure alignment to overall account strategy</span></li><li><span>Identify and convert expansion opportunities</span></li><li><span>Actively manage renewal process, proactively identifying and addressing risk factors</span></li><li>Deliver bookings / revenue across the full Adobe DX solution line</li><li><span>Drive ongoing value confirmation and provide insights into industry trends</span></li></ul><p></p><p><span><b>What you need to succeed</b></span></p><ul><li><span>Knowledge of the fashion industry will be a strong advantage</span></li><li><span>Strong communication and relationship building skills to become trusted client advisor</span></li><li><span>Ability to position and communicate the value of Adobe products across solution segments</span></li><li><span>Identify opportunities for expansion or implementation of broader Adobe solution portfolio</span></li><li><span>Strong project management skills to coordinate dedicated, pooled and solution specific resources</span></li><li><span>Use client health data to identify adoption issues and proactively make recommendations</span></li></ul><p></p><p><span>At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our outstanding Check-In approach where ongoing feedback flows freely.</span></p><p><span>If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.</span></p><p><span>Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.</span></p><p></p><p></p><p>Adobe is proud to be an <a href="https://www.adobe.com/content/dam/cc/en/careers/pdfs/eeo-law-2020.pdf" rel="noopener noreferrer" target="_bl