Office Services Supervisor

Title: Office Services Supervisor

State Role Title: Administrative and Office Specialist III/

Hiring Range: $48,039 -$51,531

Pay Band: 3

Agency: Virginia Department of Health

Location: PENINSULA -TW

Agency Website: www.vdh.virginia.gov/hampton-peninsula/

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginia. The VDH is made up a statewide Central Office in Richmond and 35 local health districts.

As part of the Virginia Department of Health, Hampton, and Peninsula Health Districts (HPHD) are two health districts serving the residents of the Cities of Hampton, Newport News, Poquoson, Williamsburg, and the Counties of James City, and York.

The Hampton and Peninsula Health Districts are focused on four key pillars to create a sustainable and engaged workforce:

1.Workforce Development and Training
2.Culture and Climate
3.Community Engagement and Partnerships
4.Communication and Openness

Through these pillars, we aim to achieve our mission of becoming the healthiest districts in the state and better serve our communities. Apply and join the Virginia Department of Health's efforts to become the healthiest state in the nation.

The position supervises employees performing administrative, fiscal and/or clerical functions. Typical duties: determines priorities, schedules and reviews work; trains, counsels and formally evaluates employees including recommending and taking disciplinary action; evaluates and improves office productivity by recommending organizational changes if necessary for each office, shift or operational area supervised; interprets and implements state and local policies and procedures; assures compliance with program requirements; directly performs more complex clerical duties; collects and analyzes data.

Independently performs tasks outlined with minimum of general guidance from supervisor; asks for guidance when questions arise regarding policies, procedures or unusual situations.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Considerable knowledge of and experience in program organization, ability to query and enter data into web-based database. Computer skills necessary.
• Excellent customer service and communications skills (oral and written)
• Ability to work independently with minimal supervision
• Ability to work and contribute within collaborative relationships, including the public

Additional Considerations

• Experience supervising in a healthcare/medical setting
• Experience in patient confidentially (HIPAA)
• Comprehensive knowledge of and experience in general office practices/procedures and business math

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring