Project Manager Lead- (New Business Ventures)

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

**For related project experience to be considered, please include a project list of all program/project management experience. The project list should include: project summary, role, and project timeframe/percentage of time dedicated to the project (i.e. November 2020 – October 2021, 50% of time). Failure to provide this documentation may result in disqualification.**

We are seeking a dynamic and results-driven Project Manager to lead the onboarding and ongoing management of strategic partnership programs. This individual will act as the primary liaison for partners, ensuring seamless execution and sustained impact of each initiative.

As a dedicated Project Manager Lead, you will facilitate and lead the execution and delivery of moderately to highly complex, specific, incremental work efforts intended to accomplish business goals and objectives within prescribed timeframes, scopes, and budgets. Demonstrates an expert understanding of how activities contribute to the achievement of strategic business goals, operational objectives, and program-level requirements. Collaborates with key stakeholders, vendors, and project teams to identify mutually beneficial outcomes for competing priorities and negotiate timelines to ensure objectives are met. Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).

This position can work remotely in the continental U.S. with occasional business travel.

What you’ll do:

• Drives implementation of moderately to highly complex work efforts, typically requiring confidentiality and enterprise-level visibility within a program to achieve strategic business goals and operational objectives.
• Works closely with cross-functional teams and resources to achieve work efforts and milestones within established timeframes and program guidelines.
• Manages risk by using established risk management practices to address execution challenges associated with quality, schedule, and costs, in adherence with risk management framework.
• Accountable for planning, directing, delegating, and coordinating activities for moderately complex work efforts to accomplish goals and objectives within a specified timeframe, scope, and budget.
• Monitors and reports on business objectives, work efforts achievements, and key indicators and communicate trends to project team members.
• Communicates with work efforts stakeholders and executive/senior management and provides insight on issues through root cause analyses.
• Facilitates collaboration on creative alternatives to project challenges and resolves issues / removes obstacles with subject matter experts.
• Removes obstacles and impediments to ensure business and operational objectives are met.
• Develops, tracks, and maintains work effort(s) budgets that may include necessary capital expenditures, operational expenses, and labor funding requirements.
• Manages ambiguity and consistently seeks to drive clarity amongst work effort(s) stakeholders.
• Defines the control and the overall delivery of the work efforts to meet the goals, objectives, and success criteria.
• Establishes overall cadence for communication with impacted stakeholders and provides framework for underlying work efforts(s) communication plans.
• Identifies and determines interdependencies of work within work effort(s).
• Participates in work effort(s) closure activities to determine benefit / business impact realization to include retrospective management.
• Proactively manages risk by using work efforts management practices to address execution challenges associated with quality, schedule and cost and supports escalation to resolve.
• Drives adoption and challenges standards. Leads subject matter experts.
• Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you’ll have:

• Bachelor’s degree or 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of r