Epic Senior Analyst, Lab Information Systems (Clinical Pathology)

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The University of Miami UHealth/SoLé Mia opening June 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities. Our expert team of physicians and staff will represent a wide range of specialties, including NCI–designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth’s nationally ranked neurology and neurosurgery programs.

The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a Full- time Epic Senior Analyst, Lab Information Systems (Clinical Pathology) with a hire date of December 2024. This position will provide support across various sights including our new satellite office - SoLé Mia.

The Epic Senior Analyst, Lab Information Systems (Clinical Pathology) initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.  

• Serves as a primary support contact for application end‐users. 

• Initiates the design, development, implementation, and maintenance of applications assigned to the laboratory team including but not limited to Epic.

• Initiates all phases of testing and the documentation of workflow design. 

• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow. 

• Initiates the identification of issues and guides the work to resolve them. 

• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations. 

• Collaborates with trainers on application changes and new features to develop documentation and training strategies. 

• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs. 

• Participates in on-call rotations and support and attend and participates in, applicable committees. 

• Maintains regular communication with team members, including participating in weekly project team meetings. 

• Reviews the status of projects and issues on an ongoing basis with leadership. 

• Remains knowledgeable about UHealth’s policies, procedures, and business operations. 

• Adheres to University and unit-level policies and procedures and safeguards University assets. 

Department Specific Functions:

• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.