Academic Support Graduate Assistant (AY 24-25 C91273)

Under supervision of the Assistant to the Academic Deans, the GA provides administrative support for graduate school front desk.

ESSENTIAL DUTIES/RESPONSIBILITIES

· Respond to Emails.

· Updates all Canvas sites.

· Book rooms for faculty and staff in 25Live.

· Distributes mail.

· Create event flyers and advertise as needed.

· Set up surveys in Qualtrics

· Assists with Program set up

· Greets public and handles phone, in-person, mail, fax, and e-mail inquiries from public, staff, faculty, students, and maintains telephone message pad

· Distributes mail

· Maintains general office and database files

· Maintains office equipment to working standards, including copiers

· Supports program hospitality events

· Maintain News bulletin boards

· Update the website as needed.

· Update syllabus storage and textbook information

OTHER DUTIES/RESPONSIBILITIES

Performs other related duties as requested by Program.

Requirements

Knowledge/Skills/Abilities

· Keyboarding skills of approximately 50 w.p.m.

· Current computer skills, to include word processing, knowledge of internet, email and database management (Excel, Access).

· Solid written and oral communication skills.

· Professional and courteous telephone skills.

· Attention to detail and record keeping skills.

· Skilled command of grammar and spelling.

· Capacity to prioritize and organize work requests and projects, often under pressure.

· Ability to use common office machines such as photocopier, multi-line telephone systems, fax machines.

· Excellent interpersonal skills and public relations skills, including ability to work cooperatively with culturally and linguistically diverse students, clients, staff, faculty, and public.

· Willingness and ability to comply with Institute policies, procedures, and mandates.