Web Business Analyst Job

Primary location: Lancaster, Pennsylvania 
Relocation offered: No 
Employment status: Full-Time 
Travel: <10% 
Non-compete: No 

The estimated base salary range for this role is $100,000 to $150,000 per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

 

​What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

• A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
• Personal development to grow your career with us based on your strengths and interests.
• A casual work environment where we have a recognition program for our team, and service awards. You will also be able to make the most of our fitness center and lunchtime cafe. 
• A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 
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Reporting to the Senior Manager Customer Solutions, the Web Business Analyst serves as a strategic partner to business and technical teams, driving the definition, analysis, and delivery of technology solutions that improve organizational performance. This role combines strong business acumen with deep technical understanding to translate complex needs into clear requirements, workflows, and actionable plans. The Web Business Analyst leads discovery efforts, manages requirements throughout the lifecycle, and ensures solutions align with business objectives and IT strategy.

 

What’s in it for you!

• Opportunity to work on high-impact technology initiatives
• Collaborative and innovative work culture
• Professional development and career growth opportunities
• Competitive compensation and benefits package

 

What You’ll Do

Business & Systems Analysis

• Lead end-to-end business analysis for large, complex, or cross-functional technology initiatives.
• Collaborate with stakeholders to gather, document, and validate business requirements, functional specifications, user stories, and acceptance criteria.
• Translate business needs into technical requirements and ensure alignment with architecture and security standards.
• Collaborate with marketing on website and application design (wireframes, mockups, or UI/UX requirements)
• Conduct process mapping, impact analysis, and gap analysis between current-state systems and future-state needs.
• Support product data maintenance including data loading activities (SQL) during product commercialization launches
• Review database schemas, field-level mappings, and data dependencies
• Take ownership of and execute technical tasks/responsibilities within the web platform landscape

 

Project & Stakeholder Management

• Partner with business relationship managers, delivery managers, project managers, and technical teams during planning, estimation, prioritization, and execution.
• Facilitate workshops, interviews, and working sessions with business leaders and subject matter experts.
• Serve as the primary liaison between business units and development teams throughout the project lifecycle.
• Support change management by contributing to training, communication, and post-implementation activities.

 

Solution Delivery & Quality Assurance

• Support solution design by working closely with architects, developers, and QA teams.
• Review and validate test plans, test cases, and results to ensure requirements are met.
• Identify and escalate risks, dependencies, and is