Professional Development Leader - Emergency Department Educator

Overview

At Houston Methodist, the Professional Development Leader position is responsible for the development, coordination, implementation, evaluation and revision of activities/programs aimed at orientation, competency/skills validation, and facilitating ongoing professional growth of nurses and interprofessional colleagues across the entity/system. This position is also responsible for the facilitation of learning which incorporates educational design including the use of technology and simulation, adult learning principles, change management, and evidence-based practice into curriculum development in accordance with Houston Methodist policies and procedures and applicable regulatory requirements. The Professional Development Leader position serves as a mentor and a resource/consultant across all units/departments/organization/system, as assigned.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department/organization/system results. Serves as a leadership resource and a consultant across units/departments/entity/system as assigned.

• Builds interprofessional relationships to effectively collaborate with multiple departments to enhance professional practice and performance through involvement in shared governance.

• Serves as a role model and mentor of others in the development of evidence-based decision-making. Coaches staff to grow in knowledge, abilities, skills, and attitudes across the continuum of professional development.

• Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard.

SERVICE ESSENTIAL FUNCTIONS

• Conducts system/organizational assessments and analyzes results (utilizing unit metrics, nursing dashboards/scorecards, interprofessional rounds, accreditation recommendations, patient satisfaction scores, nursing satisfaction scores, and staff surveys) to develop strategic plans and leads activities/initiatives to meet needs.

• Accountable for activities/program(s) including the development, implementation, evaluation, outcomes and revisions/redesigns including on-time reports with actionable items.

• Ensures accessibility and availability of education programs to appropriate staff. Ensures the educational programs/offerings meet/exceed the customer's expectations.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Leads and facilitates project/program initiatives to ensure continuous improvement. Collaborates with departments and other stakeholders to provide/integrate educational services to promote unparalleled patient safety and quality outcomes.

• Proactively identifies, facilitates/leads and implements research, evidence-based practice and/or performance improvement projects.

• Ensures activity/program integrity by incorporating evidence-based practices, change management principles and current educational theory in designing programs/services.

FINANCE ESSENTIAL FUNCTIONS