Principal Software Engineer - Developer Experience

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

Company Overview
ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me.

Role Overview
We are seeking a Principal Software Development Engineer (SDE VI) to join our growing core platform engineering teams at ID.me. As a Principal Engineer, you’ll lead the evolution of our Developer Experience (DevEx) strategy within the Engineering organization. This role is pivotal in shaping the tools, automation, and practices that empower our internal engineering teams to build, deploy, and maintain services efficiently and securely at scale.

ID.me is evolving as a platform company, embracing an API-first development strategy to deliver consistent, scalable, and reusable systems across its ecosystem. As a Principal Engineer on the Core Platform Engineering team, you will play a key role in realizing this vision—driving the architectural and strategic direction for developer enablement. You’ll lead high-impact, cross-team initiatives, set engineering standards, shape platform interfaces, and design service lifecycle tooling that empowers teams to build and operate with speed, consistency, and confidence. Your close collaboration with infrastructure, security, and product teams will ensure a seamless, integrated developer experience across the organization.

This role is based out of our Mountain View, CA office or Mclean, VA office, and requires full-time in-office attendance.

Responsibilities

• Strategic Leadership: Define and execute the long-term vision for Developer Experience, aligned with platform strategy, engineering velocity goals, and company-wide transformation efforts.
• Tooling & Automation: Architect and guide the development of internal tools, templates, and platforms that accelerate service creation, testing, deployment, and maintenance.
• Standardization at Scale: Codify production readiness, security, observability, and compliance requirements into reusable frameworks and automation workflows.
• Developer Platform: Lead efforts to create and evolve the internal developer platform and service portal, enabling self-service capabilities and streamlined onboarding.
• Cross-Team Collaboration: Partner with product engineering, infrastructure, security, and SRE teams to ensure DevEx tooling integrates smoothly into the engineering ecosystem.
• Mentorship & Influence: Coach engineers across teams, drive architectural reviews, and champion DevEx best practices through documentation, workshops, and technical leadership.
• Measurement & Feedback: Establish metrics for developer experience (e.g., onboarding time, deploy success rates), gather feedba