Field Service Technician I (4-Day Workweeks & Company Vehicle) - Miami/South Miami, FL- Hach

Our work at Hach ensures water quality for people around the world. Our customer partnerships, passionate experts, and reliable, easy-to-use solutions make water analysis better—faster, simpler, greener, and more informative. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within industries from aviation to manufacturing to mining. You’ll also be part of an environment that fosters career growth and professional development, with kindness at its core. And you’ll be part of our mission, which drives us to develop water quality solutions that protect the health and safety of all living things.

Hach is proud to be one of Veralto's Water Quality companies. Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.

The Opportunity:

The Field Service Technician I is responsible for the delivery of high-quality customer service, performing preventative maintenance, routine repair, and calibration/verification of Hach devices located at our customer sites. The customer base for this role is anticipated to be a combination of municipal (i.e., drinking and wastewater treatment facilities) and industrial (i.e., power plants and food and beverage plants).

This position is part of the North America Field Service Team located in Miami/South Miami and will be remote.

In this role, you will:

• Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.

• Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems.

• Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.

• Follows safe work practices according to company policy.

• Executes administrative activities in support of service visits.

• 60-75% travel within a 2-hr radius (potential larger radius occasionally) of South Miami. You can expect to have up to 8 nights away each month with company-paid accommodations and meals.

Why you want this job:

• Comprehensive 10-week training period - 8 weeks in the field working side by side with dedicated trainer & 2 weeks classroom-based training in Loveland, CO.

• After completion of training, your schedule will consist of 4 shifts per week at 10-hour days based on workload demand.

• Company car (maintenance/fuel paid for by us), cell phone, corporate credit card.

• Full benefits starting your first day, including medical/dental/vision, 401(k) with company matching, PTO (up to 17 days a year) and up to $3,500 per year in performance-based bonuses.

• Dedicated support staff to assist you in helping your customers.

• Many growth and development opportunities are available!

Are you qualified?

• HS Diploma or equivalent required; Associate/Technical degree preferred, or combination of education and experience.

• You must have a basic mechanical aptitude - experience with preventative maintenance and technical diagnostics/repair is helpful, but not required.

• 1 or more years of field service experience and/or customer facing roles preferred.

• You have a valid Driver’s License and clean driving record required.

US ONLY: 

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $29.00 - $31.00 USD per hour. This job is also eligible for Incentive Pay.

We offer a comprehensive package of benefits including paid time of