Senior Director: General Manager, Jack Frost Big Boulder

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

General Manager responsibility for Jack Frost and Big Boulder Resorts: complete oversight, management, and leadership of all aspects of resort operations including but not limited to mountain operations, transportation and parking, summer operations, food and beverage, ski and snowboard school, base operations, special events, guest services, community relations, resort safety and other areas as applicable. Matrix oversight for finance, sales & marketing, communications, human resources, governmental affairs, and resort safety.

 

Job Specifications:

• Starting Wage: $120,102 - $162,411 + annual bonus + equity
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

 

Job Responsibilities:

• Accountable for business performance of the Resorts (Jack Frost and Big Boulder) including expense management and revenue generation
• Successfully recruit, hire, coach, motivate and develop an industry leading management team, including direct leadership of the Jack Frost/Big Boulder SLT. Ensure management team is aligned with Vail Resorts strategies, goals, values, and stakeholders
• Create a positive work culture that has an unwavering commitment to providing the best experience possible for every guest focusing on continuous improvement where every employee is proud to work for the Resorts
• Own and drive healthy and continual communication throughout the Resorts. Participate in formal meetings and best practices groups and stay in regular communication with colleagues throughout Vail Resorts
• Ensure that the guest and employee experience is nothing short of an Experience of a Lifetime. Meet or exceed all metrics and goals
• Responsible for safety and security of employees and guests creating a positive employee experience and culture
• Lead a sphere of influence that includes direct management of resort functions and indirect partnership of corporate functions including Sales & Marketing, Information Technology, Finance, HR, Development, and others
• Build and sustain strong, positive relationships with key community stakeholders. This includes city, county & state agencies, media, HOA and PUD boards, as well as real estate development companies - leading these groups toward alignment with key resort and company goals and initiatives.
• Become an established leader in the region and community through the development and execution of progressive and smart strategic master and capital plans
• Leads al