Sr. Engineering Business Operations Director

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Docusign is seeking a Sr. Engineering Business Operations Director experienced in migrating from on-premise or private data centers to the cloud, ensuring seamless transitions, cost efficiency, and operational optimization, to join the Engineering Business Services team. This role combines strategic leadership and hands-on analytical expertise, supporting the Product and Technology organization to enhance financial planning, operational excellence, and data-driven decision-making. Reporting to the Director of Engineering Business Services, the position will manage engineering budgeting processes, optimize cost management systems, and provide actionable insights to senior stakeholders while mentoring a small team of strategic sourcing managers.

 

This position is an individual contributor role reporting to the Director, Engineering.

 

Responsibility

• Lead the development and management of the engineering annual operating budget and multi-year financial plans

• Collaborate with engineering leadership to align divisional budgets with organizational priorities and strategic goals

• Provide detailed explanations of budget variances and trends, highlighting risks, opportunities, and actionable insights

• Design, develop, and maintain advanced dashboards and reports to track financial and operational metrics across engineering functions

• Summarize complex analytical findings into visually compelling presentations for senior leadership

• Monitor trends to identify areas for cost optimization and resource allocation improvements

• Enhance financial and budgeting systems to improve accuracy, efficiency, and transparency

• Implement standardized processes for collecting investment requests and evaluating ROI

• Provide training to engineering teams on budgeting systems and tools, ensuring alignment on best practices

• Partner with cross-functional teams, including engineering, finance, and product, to provide financial guidance and operational insights

• Lead initiatives to improve financial planning processes, including cost management and investment tracking

• Support strategic projects such as infrastructure cost optimization and cloud expense management

• Mentor a team of 2-3 strategic sourcing analysts, fostering a culture of collaboration, innovation, and accountability

• Encourage professional growth and development through coaching and continuous feedback

• Conduct research on industry benchmarks to inform decision-making and drive competitive advantage

• Support organizational goals through ad hoc analyses, presentations, and strategic projects

• Track and report progress toward divisional and company-wide strategic initiatives

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Bachelor’s degree in engineering, accounting, finance, or a related field
• 12+ years of experience in financial planning, budgeting, or related roles, with a focus on engineering or technology-driven organizations
• Experience in both on premise/datacenter cost management and cloud cost management
• Experience in cost analysis optimization, financial modeling, and strategic budget planning
• Experience with Excel, including complex formulas (e.g., Power Query, Power Pivot, XLOOKUP)
• Experience collaborating cross-functionally and communicating effectively with diverse stakeholders
• Experienc