Branch Support Manager

At Piper Fire Protection, Inc., A Fortis Fire & Safety Brand, we provide industry-leading fire protection services across the United States. Our ever-growing footprint can be seen in California, Florida, Texas, and Chicago and we are acquiring new brands all the time.

Our team provides a full spectrum of specialized and certified service professionals to support your company and protect your building with the peace of mind of properly installed and maintained fire and life safety systems.

Here at Fortis and throughout our family of brands, we value our employees and offer competitive benefits which include:

• 2 weeks of paid vacation
• 1 week of paid sick time
• 10 Company Paid Holidays
• Other paid time off (jury duty, bereavement)
• Competitive pay
• 401k with company match
• Medical, Dental, and Vision
• Company-paid Life Insurance
• Company-paid Short-term Disability
• Supplemental Long-term Disability and Life Insurance Packages
• Legal Insurance
• Pet Insurance
• Career Advancement Opportunities

 

The Sarasota Branch Support Manager is responsible for overseeing the administrative office staff for each Sarasota department and providing overall general support. This position also acts as the liaison between the Piper Fire Protection branches.

 

Essential Duties & Responsibilities:

• Maintains an open line of communication with the managers, HR department, and coordinators whether it is in reference to policy, jobs, paperwork etc.
• Able to communicate effectively in both written and verbal mediums.
• Ensures department processes are being followed within the correct timeframes.
• Collaborate with Branch Manager to streamline processes within departments.
• Assists in the training of all new hires in administrative roles.
• Supports cross-departmental training.
• Works closely with Customer Service Supervisor relating to customer concerns.
• Assist coordinators with daily processing and training when appropriate or needed.

 

Supervisory Responsibilities:

• Supervises and evaluates coordination staff within each dept.
• Identifies performance expectations, gives timely feedback.
• Collaborate with Department Managers and conduct formal performance reviews

 

Required Qualifications:

• High School diploma or GED
• Five years of administrative experience.
• Ability to handle confidential and sensitive information appropriately

 

 Preferred Qualifications:

• Associate’s degree.
• At least 2 years’ experience managing direct reports
• 3 or more years of related experience

 

Compensation:

$24 - $27 hour

Physical Requirements:

While performing the duties of this job, the Team member is regularly required to use hands to finger, handle, or feel and talk or hear. The Team member is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The Team member is frequently required to stand, walk, sit, and climb stairs, or balance. The Team member must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Piper Fire Protection, Inc. is an EEO Employer. We select people on the basis of skill, training, ability, attitude, and character without discrimination with regard to age, sex, color, race, creed, national origin, religious persuasion, marital status, political belief, or a disability that does not prohibit performance of essential job functions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.