Senior Scrum Master/Agile Coach (Pulte Mortgage)

Providing lending services to help our customers achieve their dream of homeownership.

At Pulte Mortgage, we’re more than a lender—we’re a team driven by purpose. Since 1972, we’ve helped over 700,000 families finance their dream homes through innovative lending solutions and a commitment to doing the right thing. As a wholly owned subsidiary of PulteGroup, we offer a people-first culture rooted in collaboration, integrity, and daily positivity. Join us in Denver, CO, and be part of a company recognized by Fortune and Great Place to Work for building meaningful careers, supporting community impact, and creating a workplace where you can thrive.

Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact.

This is a hybrid position location in Denver, Colorado.

Job Summary

We are seeking a high-impact Scrum Master/Agile Coach to join the Pulte Financial Services (PFS) IT department and help advance how the organization operates, grows, and delivers digital solutions and value to the organization. This role directly manages and develops the Scrum Master team, providing leadership that elevates and strengthens Agile maturity and drives consistent, high-quality delivery across all product teams. Key responsibilities include coaching teams and leaders, removing impediments, and shaping ways of working that enhance alignment, collaboration, predictability, and innovation. The role requires strong communication and presentation skills, influential leadership, and deep expertise in Agile principles, product-centric thinking, and modern delivery practices. This position also ensures teams receive ongoing Agile training and promotes a culture of continuous learning, improvement, and innovation. As the Agile champion for Pulte, this role helps create the conditions for greater focus, adaptability, and long-term organizational effectiveness.

Responsibilities

Agile Transformation Leadership

• Serve as a transformational leader driving enterprise-wide Agile adoption, culture change, and delivery excellence.
• Define and communicate a clear Agile transformation vision aligned with organizational strategy and business outcomes.
• Build strong partnerships with business and technology leaders to ensure alignment, influence enterprise decision-making, and promote a product-centric operating model.
• Act as a change agent who fosters collaboration, empowerment, innovation, and continuous improvement across teams and programs.

Team Leadership & Talent Development

• Lead, hire, develop, coach, and retain a high-performing team of Scrum Masters and Agile practitioners, building strong internal Agile capabilities.
• Provide ongoing mentorship and professional development for Scrum Masters, Product Owners, Agile teams, and leaders, reinforcing Agile values, product thinking, and effective delivery practices.
• Ensure teams receive ongoing Agile training and development to deepen skills, strengthen Agile maturity, and cultivate a culture of learning, improvement, and innovation.
• Identify and eliminate team and organizational anti-patterns, reinforcing healthy behaviors, sustainable pace, and high-quality engineering and delivery.

Agile Coaching & Team Enablement

• Coach individuals and teams on Agile theory, values, principles, product management practices, and continuous improvement.
• Guide teams in self-organization, cross-functional collaboration, effective team dynamics, and interpersonal communication.
• Ensure teams clearly understand business goals, product vision, user stories, acceptance criteria, and Definition of Done; facilitate creation of team working agreements and effective backlog practices.
• Protect teams from interruptions, remove impediments, manage risks, and create an environment where teams can perform at their highest level.
• Conduct ongoing assessments to evaluate team maturity and performance, coaching teams to improve predictability, quality, delivery flow, and customer value.

Product & Delivery Excellence

• Establish standards and provide leadership to ensure sprint backlogs are well-managed, commitments realistic, stories swarmed, sprint goals met, and quality/performance expectations achieved.
• Partner with Product Managers/Product Owners to ensure backlogs are well-groomed, prioritized, sufficiently deep (2–3 sprints), and transparent.
• Facilitate Agile ceremonies and product delivery activities including daily stand-ups, backlog refinement, sprint planning, sprint reviews, and retrospectives.
• Assist with cross-team dependency management, delivery coordination, integrated testing, and release planning/ex