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Payment Rails - Product Manager - Vice President

JPMorgan Chase & Co.
Jersey City, United Statesfull_timeVerifiedPosted 18 Jul 2024

About the role

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Treasury Services Payments organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
  Job responsibilities
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Works closely with counterparts in other regions to coordinate activities that involve multi-regional engagement; Payment Product teams, Credit Risk, Technology and Operations
  • Thinks through global system performance, reliability, scalability, service levels, and responsiveness of solutions, ensuring robust program management and reporting to all relevant stakeholders and partners
  • Identifies process deficiencies, business risks, and escalates accordingly within the Risk and Control framework
  • Leads strategic decisioning and governance across various payment rails and collaborates to drive the strategic end state for governance around funds control across payment rails
  • Provides visual presentations of documentation of key payment flows in the Bank to highlight points of failure and potential risk from a credit risk perspective
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Working knowledge of Data analytics tools eg DB macros, Python and like data managing tools
  • Working knowledge of Payment flows and credit risk management
  • Commercialization acumen, strong analytics, outside-in competitive view
  • Ability to communicate effectively with stakeholders at all levels to present product concepts, gather feedback and influence decision-making processes
  • Demonstrates high attention to detail, and exemplary quality, thoroughness and completeness of work product
  • Self-starter, team player, curious and eager to learn, flexible, operate with high sense of urgency and integrity
  • Advanced organization skills, ability to thrive in a dynamic environment handling multiple projects, deadlines, and stakeholders (in different markets/ time zones)
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Strong communication and project management skills
  • Prior experience of leading/ managing risk governance, especially corrective action plan  governance
  • Prior experience of working with Product Risk management
  • Payments experience , preferred 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee

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Company

JPMorgan Chase & Co.

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