Principal People Strategy & Program Manager

About the role

We’re looking for a Principal, People Strategy & Program Manager to drive the execution of high-impact, cross-functional initiatives that advance the People Team’s strategic priorities and broader enterprise goals. Reporting to the Director, Head of People Strategy & Programs, this role is critical in turning strategy into action—combining structured planning, disciplined execution, analytical insight, and creative problem-solving.

This individual will operate at the intersection of strategy and operations, with the ability to connect vision to execution, conduct data-driven analyses, and influence stakeholders across a matrixed organization. Success in this role requires strong strategic thinking, comfort with data and ambiguity, a collaborative mindset, and the ability to adapt to evolving team and company culture.

This is a high-visibility, high-impact individual contributor role, ideal for someone who listens first, builds trust-based relationships, and takes initiative to lead through influence rather than authority. 

The base salary offered for this role and level of experience will begin at $150,000.00 and up to $208,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Execution: Lead and execute complex, cross-functional initiatives that directly support the People Team’s most important strategic goals. Connect the dots across teams, identify risks and dependencies, and help translate strategy into clear, actionable work.
• Strategy & Analysis: Partner closely with leaders to define problems, structure initiatives, and conduct quantitative and qualitative analysis to inform decisions. Use data to uncover insights, identify trends, and measure impact.
• Program & Project Management: Own end-to-end planning and delivery of strategic programs. Create detailed project plans, establish governance routines, monitor progress, and ensure accountability across workstreams.
• Problem Solving & Agility: Bring a scrappy, solutions-oriented mindset to ambiguous challenges. Proactively identify obstacles, adapt plans, and guide teams through uncertainty to outcomes.
• Operational Rhythm & Governance: Support the development and facilitation of operating cadences, such as quarterly planning, strategy reviews, and leadership team check-ins.
• Stakeholder Partnership: Build trusted relationships across People Team leaders and cross-functional partners (e.g., Finance, Tech, Legal). Align on priorities, clarify ownership, and foster collaboration.
• Change Management & Communications: Co-create thoughtful communication and change enablement strategies that support initiative success, team alignment, and adoption.
• Cultural Integration: Actively listen and adapt to the evolving needs and culture of the organization. Balance strategic rigor with empathy and understanding of Chime’s values and ways of working.

To thrive in this role, you have    

• Experience: 6–10 years in strategy, operations, consulting, or program management in a fast-paced, matrixed environment.
• Organizational Skills: Excellent time management and prioritization skills; able to manage multiple complex workstreams simultaneously.
• Communication: Exceptional written and verbal communication skills, with the ability to tailor messaging for different audiences and influence at all levels.
• Relationship Building: Skilled at listening, building rapport, and cultivating strong partnerships across teams.
• Strategic Thinking: Ability to zoom out to see the big picture, while quickly connecting it to actionable execution.
• Comfort with Ambiguity: Confident navigating change and bringing structure to open-ended problems.
• Project Leadership: Proven track record of independently managing complex, cross-functional projects from concept to completion.
• Problem Solving: Strong ability to structure problems, identify root causes, and recommend solutions.
• Data & Analytical Skills: Comfort working with data to conduct analyses, synthesize insights, and make strategic recommendations.
• People Function Knowledge: Experience working with or supporting People-related functions (e.g., HR, Org Design, Talent) required.

#LI-MM1 #LI-Onsite

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to t