Nursing Home Follow-Up Clerk

Full-Time, Mon-Fri 9AM-5PM

In-person during 90-day probation with opportunity for Hybrid based on Approval


Job Summary:

Responsible for managing patients awaiting Nursing Home Discharge lists, following up every week for discharge updates, documenting status in McKesson, ensuring timely collection and uploading of discharge summaries.


Responsibilities:

• Daily Case Management

• Review and manage a daily spreadsheets of patients pending Nursing Home Discharge

• Follow up with patients, social workers, case managers, or patients' families via phone call/email every week to gather information regarding discharge timelines and ensure social worker sends proper documentation

• Documenting all patient status updates via email and in McKesson notes.

• Send out daily email updates to the marketer and their teams

• Obtaining all necessary documents needed to ensure patients Start of Care for CHHA services

• Timely Communication

• Maintain consistent communication on patient status, ensuring no gaps of more than a week in follow-up.

• Respond promptly to all emails across different departments to ensure all inquiries are addressed in a timely manner


Qualifications:

• At least one year of previous home care experience or administrative work (not required)

• Computer Skills

• Great Customer Service

• Organization

• Attention to detail

• Team oriented

• Communication and understanding

• Time Management


Education:

• High Schol graduate or equivalent


Benefits:

• Health, Dental, Vision
• 401k + Company match
• Paid Holidays.
• PTO Package
• Paid Orientation
• Employee Referral Program
Salary: $22/HR