Strategic Initiatives Senior Analyst

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow makes work, work better for people. Our cloud-based platform and products streamline and simplify how work gets done. We are the fastest-growing enterprise cloud software company in the world and have been recognized by Forbes as the #1 most innovative company (https://bit.ly/2LYJzRE). For us, this is just the start. 

The ServiceNow Strategic Accounts organization is focused on working with ServiceNow’s most strategic customers to unlock exponential value with the ServiceNow platform. We focus on growing this customer’s footprint in ServiceNow, while also ensuring the realization of key outcomes and value. The Strategic Initiatives team’s mission is to run and grow the business, bring together a community of cross-functional go-to-market team members that touch these strategic customers, provide customer intelligence, and drive forward the Executive sponsorship program and broader executive engagement. As a Strategic Initiatives Sr. Analyst in the organization, you will support scoping, prioritizing, and executing high-priority strategic initiatives to support our vision. Your work will give you exposure to the executive sales team and contribute to our overall strategy and help drive its successful execution. This individual should be able to dive deep into solving problems while maintaining a broad perspective.

This role is a full-time position; ideal if the candidate is in San Diego or SF Bay Area but flexible on location provided the candidate can work on Pacific Time and is willing to travel as needed. 

We are looking for a Senior Analyst who is a strategic thinker, problem solver, and operational whiz. The ideal candidate is a self-starter who can thrive in high-growth, fast-paced environments, working across several stakeholders, and can tackle ambiguity. If you want to learn more about our company and the impact we have, please visit our YouTube channel: https://www.youtube.com/user/servicenowinc.

Responsibilities: 

• Support the creation of frameworks/playbooks, governance, strategy, and scoping for strategic initiatives that are critical for Strategic Accounts growth and success
• Help scope and drive forward looking go-to-market accelerants expected to drive outcomes such as attainment, customer refereanceability and championship
• Support and work closely with cross-functional teams (e.g. product, field sales, ops) to identify opportunities, unlock productivity, and accelerate execution
• Structure complex problems, develop hypotheses, conduct analyses (both quantitative and qualitative), and make recommendations communicated in high-quality output
• Proactively identify gaps or areas for improvement, while using appropriate tools to streamline processes where necessary 

Qualifications

Requirements: 

• 5+ years of work experience, preferably in management consulting, investment banking, tech strategy, strategy and operations function, or similar 
• High energy, excellent problem-solving and execution skills, and willingness to do whatever it takes to deliver results 
• Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in