Case Manager - Outpatient Services

The Case Manager provides case management and other various clinical services under the direction of the Clinical Supervisor. Services may be provided in the clinic, at client residences, at schools and other businesses, or elsewhere in the community.

Responsibilities:

• Provides case management and therapeutic services, including education, linkage and referrals to individuals who meet access to care criteria
• Facilitates treatment planning and implementation of the treatment plan focusing on client strengths and risk factor
• Completes progress notes and other required documentation within the required timeframes.
• Provides services to achieve the goals identified on the treatment plan
• Services to be provided may include

• Crisis intervention
• Assisting with applying for benefits
• Assisting with activities of daily living
• Psychosocial support
• Service coordination with other providers, including health care professional
• Providing linkage to establish connections with other community resource
• Transportation as necessary
• Accessing community resources
• Meetings with individual and/or family member
• Obtaining housing or assisting with housing retention

• Establishes and maintains working relationships with community resources, coordinates consumer treatment with other providers, and initiates referrals to other community resources as appropriate
• Assists clients in linking with critical community and therapeutic based services to facilitate and sustain recovery.
• Assists client with transportation issues to and from various appointment
• Assists individuals with individual needs identified on treatment plans
• Participates in ongoing continuous quality improvement to assure the services provided demonstrate best practice standards and meet all contractual requirements
• Attends psychiatric or medical appointments with clients as indicated
• Follows agency policies regarding confidentiality and other consumer right
• Represents the agency in a professional manner within the community
• Works well with professionals from other agencies
• Participates in supervision and staff meetings, multi-disciplinary team meetings and other meetings as require
• Interprets as needed
• Back-up to Registration and Records Department as needed
• Perform other duties as assigned

Job Requirements: The following requirements are those that are normally required for performance of this position.  Any disabled applicant or incumbent who does not meet or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements:
This position normally requires that physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, t