Director, Trade Accounts - West

Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH.

Madrigal’s medication, Rezdiffra (resmetirom), is a once-daily, oral, liver-directed THR-β agonist designed to target key underlying causes of MASH. Rezdiffra is the first and only medication approved by both the FDA and European Commission for the treatment of MASH with moderate to advanced fibrosis (F2 to F3). An ongoing Phase 3 outcomes trial is evaluating Rezdiffra for the treatment of compensated MASH cirrhosis (F4c).

Our success is driven by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration. To support our continued growth, we are strengthening our workforce strategy to ensure we have the right talent, at the right time, in the right way.

Opportunity and Summary of Position:

The Director, Trade Accounts maintains an ownership mentality and is responsible for customer relationship management, negotiations, contracting, business planning, and ensuring contractual obligations are met and future initiatives are executed to meet / exceed organizational goals.

The Director will collaborate with key internal stakeholders: Field teams (i.e., Market Access, MPS, Medical and Sales), Marketing, Data Analytics, Med Affairs, Finance, Pricing & Contracting, Regulatory and Legal to identify growth opportunities and implement innovative, patient-centric solutions.  This position reports to the Executive Director, Trade and Specialty Distribution.

Position Responsibilities:

Develop breadth and depth of NASH disease state, Rezdiffra therapy and overarching Madrigal commercialization strategy knowledge

Administer, negotiate, and execute IDN contracts according to established goals, objectives and timelines

Responsible for building rapport / maintaining collaborative Madrigal partnerships with contracted IDN accounts (i.e., including but not limited to requirement setting, sourcing and contracting, and ongoing performance management)

Represent Madrigal, in collaboration with the Key Account Director (KAD) team, as a point of contact for contract focused activities for respective IDN accounts including travel to organizations and key conferences (i.e., Asembia, NASP, etc.) to conduct live business meetings

Collaborate closely with key field teams (i.e. KADs, Sales, MPS, etc.) on key initiatives and inquiries related to contracting status, timelines, escalations, etc.

Consistently evaluate existing IDN channel opportunities with a focus on impact, and support initiatives related to enhancing the model

Create business plans focused on SMART goals and objectives aligned with key Madrigal leadership and Market Access Strategic Imperatives

Collaborate closely with Madrigal KAD team to proactively communicate IDN intel across Madrigal stakeholders

Manage IDN escalations by identifying innovative, collaborative, cross-functional and team driven solutions

Develop and communicate key messages to internal and external IDN partners

Collaborate with IDN, MPS, and Data Analytics counterparts to deliver measurable business outcomes and influence change management across internal teams focused on key performance indicators (KPIs)

Ensure highest level of ethics, quality, and compliance by demonstrating in depth knowledge of laws that govern market access and channel activities

Conduct all activities in compliance with all applicable federal, state and local laws and regulations and company policies

Qualifications and Skills 

Bachelor’s degree required; advanced degree in Business or Pharmacy preferred

10+ years of related experience in the biopharma industry with a proven, consistent history of high performance in a broad range of customer-facing roles

10+ years of experience in Trade/Patient Support customer facing related roles with increasing responsibilities

Experience with distribution strategy and customer contracting

Ability to develop insights from data trends to improve program performance

Experience with pre-launch drugs and new product launches

Ability to work effectively within cross-functional teams and in an environment of rapid and constant change

Excellent written, organiz