Intelligent Solutions Product Strategy Associate

The Intelligent Solutions Product Strategy team is responsible for introducing and scaling innovative technologies and tools. We collaborate with business executives across all Lines of Business (LOBs) within JP Morgan, as well as tech groups, and external vendors to pilot new technologies, solve adoption challenges, market tool benefits, and define and track key metrics. 

As a Strategy Associate within the Chief Administration Office Intelligent Solutions Product Strategy team, you will support defining the strategy for the business process and decision management domain, covering tooling that spans the process transformation lifecycle geared towards citizen developers, as well as email automation capabilities. You will plan, execute, and manage change across multiple business lines and capabilities, working on projects such as managing Proof-of-Concept efforts with new vendors, raising awareness and growing adoption of tools in the Firm, developing a training strategy, showcasing tool benefits, building out tool comparisons, and collating resources and success stories. You will regularly engage operations transformation leads and their team, as well as present to senior management.

Job responsibilities

• Develop executive presentations/communications to capture business-specific and firmwide progress and share with program and LOB Sponsors
• Organize firmwide forums to discuss common challenges and share best practices
• Coordinate pilots/proofs of concept of new capabilities/tools across multiple Lines of Business (LOBs) and Functions
• Liaise with various LOBs and centers of excellence across the Firm to track progress, including impact/benefits
• Develop, publish, and maintain Firm-wide educational materials (e.g., successful use cases, best practices, demos, relevant trainings from platform vendors)
• Collaborate with key stakeholders (e.g., operations leaders, technology, control management) on topics such as vendor strategy, governance & controls development, and training
• Build an in-depth understanding of technologies (e.g., Robotics, Process Modeling/Discovery) and specific tools (e.g., UiPath, Signavio), and potential applications across Operations/Functions

 Required qualifications, capabilities, and skills

• Experience – 2+ years of experience in relevant industry (Financial Services, Management Consulting or Technology) and role (Innovation, Transformation, Change Management, or Process Improvement)
• Interpersonal skills – Ability to partner with team members, partners and stakeholders to support in-flight initiatives and priorities 
• Execution skills – Ability to quickly distill broad-ranging information into a discrete set of opportunities and activities; exceptional organizational/ project management skills 
• Communication skills – Executive-level communication skills (written and verbal) with ability to directly engage senior leaders
• Technical skills - Technical acumen with the interest and ability to learn new technologies; proficiency in Microsoft Suite required
• Interests – Strong passion for technology and transformation-based initiatives; clear entrepreneurial spirit with ability to bring creative solutions to new challenges

Preferred qualifications, capabilities, and skills:

• Knowledge of Microsoft PowerPoint, ThinkCell, and Excel; experience in Microsoft SharePoint a plus
• Familiarity with Intelligent Automation / additional productivity and collaboration tools a benefit

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additiona