Senior Sales Operations Analyst

Senior Sales Operations Analyst 

 

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people learn whatever, wherever and however they choose.  

  

About English Language Learning  

In the English Language Learning business unit, we aspire to become the world's leading destination to learn and improve English language skills. Our main focus is on committed learners from around the world, who are motivated by outcomes because they want to reach their full potential through learning English.   

  

Role Overview  

The Commercial Analytics Specialist will analyze existing sales actuals and forecasts to improve sales forecast accuracy globally across 30+ countries. The role involves delivering valuable insights and producing action plans to enhance sales forecast accuracy through data-driven analysis. 

  

High Level Responsibilities  

• Sales Forecast Analysis: Perform monthly reviews of sales forecasts across 30+ countries to generate insights for forecasting improvements, aiming to enhance customer service and reduce obsolescence. 
• Action Plan Development: Devise and execute action plans to address and improve identified issues in forecasting processes. 
• Stakeholder Liaison: Collaborate with International Supply Chain, Regional Sales, and Operations teams to implement action plans and ensure the local application of global guidelines and best practices. 
• Commercial KPI Analysis: Analyze commercial KPIs, reports, and trends, and produce memos and presentations that clearly communicate actionable insights for opportunities. 
• Tool Development: Identify opportunities to develop new tracking tools to improve analytics practices, liaising with tech teams and analysts to bring them to life. 
• Support Strategic Projects: Provide support to strategic projects through critical thinking and clear communication, serving as an enabler for growth. 

  

Main Stakeholders Involved 

Global Teams: Supply Chain, Product, Sales & Ops, Global Finance, Sales Leadership 
Regional Teams: Sales Ops Leads, Finance Managers, Regional Sales Leadership 

 

Scope 

English Language Learning: All lines of business and channels – global position with regional reach. 

 

Qualifications & Skills   

Skills/ Capabilities 

• Data-Driven: Strong analytical mind, able to derive actionable insights from data.
• Communication Skills: Highly developed communication skills, fluent in English, with an ability to tell compelling stories with data.
• Stakeholder Management: Strong skills in managing stakeholders, able to challenge existing views confidently with data support.
• Transitioning Ability: Excellent at transitioning between different areas and levels within the company, creating meaningful connections that facilitate action. 
• Collaborative Attitude: Flexibility to work with different time zones and experience working with international teams. 
• Proficient in data analysis tools and software, strong analytical and problem-solving skills, excellent communication and presentation abilities, and a collaborative work style. 

  

Qualifications 

• Education: Bachelor's degree in Business, Analytics, Finance, or a related field.
• Proven experience in business analytics, sales forecasting, and stakeholder management. 
• Previous experience in business analytics, a deep understanding of sales, and some finance knowledge.  
• Experience with transformation projects and a background in consulting firms are desirable. 
• Flexibility to work with different time zones, experiences working with international teams. Collaborative attitude. 

  

We're offering more than just a paycheck: competitive salary, a benefits package that's got you covered, and a chance to be part of a team that's all about pushing boundaries and setting benchmarks. If you're all about making a mark and ready for a thrilling challenge, we're eager to meet you.