Junior Business Development Specialist (Bilingual English/Korean)

Description

My Senior Health Plan is looking for upbeat, compassionate individuals who are hardworking, reliable, and committed to doing their best every day! Is your passion helping people? Do you love talking on the phone? Then this job is for you! We have been in business for over 17 years helping seniors with their Medicare insurance options but still have the small-business feel. There is MUCH opportunity for growth and development.  

Position Overview: Are you a recent college graduate with a knack for communication and a drive to succeed? Or looking for a career change? Do you speak Korean fluently? We want you to join our team as a Bilingual Junior Sales Development Specialist! In this role, you’ll connect with Korean-speaking clients, promote our services, and help set up appointments for our licensed sales team. This is a non-commissioned position, focusing on expanding our outreach and making a real difference in the lives of seniors.

Key Responsibilities:

• Scheduling: Receiving and scheduling appointments for inbound calls.
• Lead Engagement: Use our company’s systems to create successful live transfers and appointments with potential clients.
• Service Promotion: Clearly and professionally communicate the benefits of our services to prospective clients.
• Sales Skills: Learn and apply effective sales techniques and rebuttals to engage potential clients.
• Product Knowledge: Gain a solid understanding of Medicare basics and the insurance products we offer.
• Continuous Improvement: Embrace feedback and coaching to continuously improve your performance.
• Client Relations: Build strong relationships with clients and keep them engaged throughout the conversation.
• Compliance: Ensure all communications and processes adhere to CMS phone and email compliance guidelines.
• Calling Duties: Manage outbound and inbound calling projects, making daily calls from provided lead lists.
• Data Collection: Complete basic intake of prospect and client information as needed.

Requirements

What We’re Looking For:

• Education: Recent college graduates or those with a few years of experience in a related field.
• Language Skills: Fluency in English and Korean is required.
• Communication: Excellent oral communication skills, with the ability to speak persuasively and listen effectively.
• Learning Attitude: Eager to learn new skills, including sales techniques and Medicare product knowledge.
• Tech Savvy: Comfortable with technology and tools such as Salesforce CRM, dialer systems, and Microsoft Teams.
• Professionalism: Approaches tasks with enthusiasm and professionalism, even in a fast-paced environment.
• Dependability: Reliable, punctual, and committed to achieving team goals and personal development.

Why You’ll Love Working With Us:

• Career Growth: Gain hands-on experience and build your career in a supportive and growth-oriented environment.
• Impactful Work: Play a key role in helping seniors navigate their Medicare options and make informed decisions.
• Innovative Culture: Join a forward-thinking team that values creativity and fresh perspectives.
• Professional Development: Benefit from ongoing training and opportunities to advance your skills and career.

My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law. 

*All offers of employment are contingent upon successfully passing a pre-employment drug test and background check. My Senior Health Plan* participates in E-Verify.*