Senior Site Reliability Engineer (Multiple Positions)

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.



About the Team

Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!



Responsibilities

Help improve the whole lifecycle of infrastructure services from inception and design, throughout development, capacity planning and launch reviews, to deployment, operation and refinement.

Design and implement software platforms and monitor frameworks for efficient, automated and intelligent service-oriented architecture (SOA) governance.

Scale systems sustainability through mechanisms such as automation and evolve systems reliability, efficiency, and velocity by pushing for changes.

Maintain services to meet service-level-agreements (SLAs) or service-level-objectives (SLOs) by measuring and monitoring availability, performance, and overall system health.

Provide user support, incident responses and postmortems.

Participate in technical operations and rotations in response to performance and reliability issues.

Mentor junior SREs and interns.