Business Associate

Department:

37200 Advocate Christ Medical Center - Pain Management

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

32

Schedule Details/Additional Information:

4 days a week, 8 hours a day, M-F. Hours could potentially be 7-3:30, 7:30-4, 8-4:30, 8:30-5, or 9-5:30 based on department needed

Pay Range

$20.40 - $30.60

Position Requirements:
High School diploma or equivalent
2 ~ 3 years of hospital registration, billing or collection experience
Knowledge of third party payors
Knowledge of the Allegra system preferred
Strong medical terminology background preferred, certification in medical terminology within one year of employment
Customer service experience preferred

Knowledge of a PC computer keyboard with data entry experience

Previous Allegra experience is beneficial

Excellent communication and customer service skills

Strong interpersonal skills

Ability to function in a stressful, fast~paced environment with a high level of empathy, tact and poise

Must type 20~30 words per minute, preferred

Ability to read, enter and retrieve information from the computer terminal.
Ability to work weekends, holidays, and different shifts in order to accommodate staffing needs, may be required.
The candidate must be able to perform physical tasks such as hearing the client, viewing the computer screen, verbalizing instructions and possessing manual dexterity for data entry ability to lift 20 lbs of computer paper, ability to work on a CRT terminal screen.
The candidate must be highly customer service oriented.
High degree of phone contact/personal one on one contact with patients, patient families, other hospital departments and physician offices.

If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.

Purpose:
Interview, coordinate and accurately schedule Outpatient, patients for pre~procedure diagnostic testing and procedures for a variety of departments. Interview, coordinate and document highly accurate patient personal and medical coverage information in the form of admission, pre~registration and registration procedures in the most timely and cost~effective manner.

Performs all job duties under the highest 'Customer Service” standards which not only meet but exceed customer expectations.

Accountabilities:
Performs all job duties under the strictest 'Customer Service” standards according to established policies and procedures.
Perform paperwork according to established policies and procedures.
Maintain computer skill level in accordance with expected turnaround times and expected work outputs as established via policies and procedures.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aur